The Courier supports the mission, goals and values of South Florida Donor Network, Inc. (SFDN) by performing scheduled and dispatched pick-ups and deliveries. The Courier is responsible for receipt, storage, transport, and delivery of tissues, organs, biological samples, and supplies.  Responsible for the daily inspection, refueling, and general maintenance of assigned vehicle. 

Essential Functions Statement(s):

• Responsible for transporting SFDN      staff to and from hospitals for organ procurement services including      transporting Medical Directors.
• Works in conjunction with all SFDN      service lines to perform a variety of duties associated with the pick-up      and delivery of biological specimens and clinical supplies. 
• Employs Standard Precautions,      including the use of personal protective equipment as needed, when      handling and transportation of biological specimens.
• Transports biological specimens      in approved containers, coolers, etc. maintaining specimen integrity based      upon organizational policies and rules and regulations from accrediting      and regulatory agencies.
• Works      with SFDN staff ensuring courier requests are handled in a timely manner.
• Responsible      for the Chain of Custody and the safe disposition of tissues/samples in      their possession
• Documents      Chain of Custody for specimen disposition, generates reports, and      correspondence in approved applications and/or database(s).
• Maintains      confidentiality of patient/donor private health information.
• Provides      exemplary customer service to and communicates effectively with all      internal and external stakeholders.
• Communicates      with the SFDN service lines to resolve any issues with specimens, orders,      and supplies. 
• Follows      all driving laws, regulations, and posted speeds as directed by Florida      Department of Transportation (“FDOT”). 
• Maintains      order and cleanliness of assigned vehicle. 
• Inspects      assigned vehicle prior to use for operational safety and visible damage;      reports any findings to Manager.
• Fuels      assigned vehicle as needed utilizing SFDN authorized vendors and/or      payment methods.
• Performs      daily stocking, loading, and unloading of assigned vehicle.
• Follows      policies and procedures to ensure compliance with rules and regulations      from accrediting and regulatory agencies.
• Arrive to      work, pick-ups, meetings, appointments, and other work-related functions      on time and as scheduled.
• Assist      Facilities and Inventory teams with daily tasks during down time 
• Performs      other duties as assigned by Manager of Organ Services.
• Employees      must adhere to and remain in full compliance with South Florida Donor      Network’s Motor Vehicle Driving Policy as outlined in the Motor Vehicle      Records and Driver Safety policy PC.334.

Reasonable Accommodations Statement 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

POSITION QUALIFICATIONS 

Competency Statement(s) – Position Specific 

· Accuracy - Ability to perform work accurately and thoroughly.

· Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

· Conflict Resolution - Ability to deal with others in an antagonistic situation.

· Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

· Detail Oriented - Ability to pay attention to the minute details of a project or task.

· Ability to Multitask.

· Proficiency and experience in Supply/Inventory systems 

· Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

· Organized - Possessing the trait of being organized or following a systematic method of performing a task.

· Responsible - Ability to be held accountable or answerable for one’s conduct.

· Self-Confident - The trait of being comfortable in making decisions for oneself.

· Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

 

Competency Statement(s) – Company Specific

• Understand      and commit to the following: 
  • Organizational Core Purpose: To save and heal lives.       
  • Core Values: Relentless, Joyful and Selfless. 
  • Strategic Anchors:  Mutually Beneficial       Partnerships, Diverse Revenue Streams, Get to Yes-Every Donor, Every Time
• Team Builder      - Ability to convince a group of people to work toward a goal
• Communication,      Oral - Ability to communicate effectively with others using the spoken      word. 
• Communication,      Written - Ability to communicate in writing clearly and concisely.
• Accountability      - Ability to accept responsibility and account for his/her actions.
• Judgment -      The ability to formulate a sound decision using the available information.
• Adaptability      - Ability to adapt to change in the workplace.
• Diversity      Oriented - Ability to work effectively with people regardless of their      age, gender, race, ethnicity, religion, or job type.
• Compliance – Ability of the individual to be in      accordance with established guidelines, policy, standards or legislation. 

SKILLS & ABILITIES

Education: High school or GED
Experience: Three to seven years of experience in an inventory position in a regulated industry, maintenance of an electronic inventory management system strongly preferred.

Computer Skills: Working knowledge of accounting software. Working knowledge of inventory management software. Proficiency in Microsoft Office programs, including but not limited to Word and Excel. Proficiency of Q-pulse data tracking software or equivalent. 

Certificates & Licenses: United States of America Issued Driver License

Other Requirements: Drug Free to include THC, No History of DWI/DUI, Clean Driving Record for past 5 years, 20/20 vision (corrected)