The Regional Financial Operations Assistant reports directly to the Regional Manager, with a dotted line to Corporate Finance / Collections. Where field and corporate priorities conflict on a given account, timely and accurate collection of validated receivables takes precedence; genuine service or relationship exceptions are escalated to the Regional Manager with a recommendation rather than resolved unilaterally. Clarity on this point is intentional — it defines how the role balances customer goodwill against clean revenue capture.
Bridge the gap: Serve as the primary point of contact between field branches and corporate billing and collections.
Research variances: Analyze billing discrepancies and payment variances between corporate accounts receivable and customer payments.
Investigate field work: Review work orders, job logs, and regional data to verify accuracy against corporate invoices.
Resolve disputes: Manage disputes to correct payment errors and ensure the company is paid accurately for completed work.
Support management: Relieve Regional and Branch Managers of collections administration, keeping them informed with concise updates.
Improve processes: Identify recurring collection errors and partner with corporate to streamline the regional invoicing pipeline.
Skills & Qualifications
Experience: 2–4 years in bookkeeping, billing, accounts receivable, or operational administration. Construction or field-services AR strongly preferred.
Industry knowledge (preferred): Familiarity with construction billing concepts — AIA G702/G703 progress billing, retainage, lien waivers, and Florida Notice to Owner / lien statutes.
Analytical skills: Strong facility with numbers, data reconciliation, and investigating financial discrepancies.
Communication: Excellent written and verbal skills to work effectively with both field crews and corporate staff.
Problem-solving: Works independently, attends to detail, and pieces together why numbers do not match.
Tech savvy: Proficient in Microsoft Excel (VLOOKUPs, pivot tables) and standard corporate ERP or billing software; construction accounting systems (e.g., Sage 300 / 100, Sage Intacct) a plus.