Note: Remote eligible.  Locations include all contiguous U.S. states except CA and NY. 

E-verify is used.  This position is not eligible for H-1B or OPT visa applicants.  

Join the Team Behind the World’s Leading Class Management Software!

About the Role

iClassPro is seeking a highly autonomous Website Solutions Specialist to lead the technical quality and continued evolution of our Integrated website offering. This customer-facing role will own technical SEO, website readiness, launches, and complex troubleshooting while establishing scalable standards that improve quality, efficiency, and the customer experience. The ideal candidate combines advanced technical expertise with exceptional communication skills and is excited by the opportunity to help build and shape the future of iClassPro Integrated websites, with potential for broader leadership responsibility as the offering grows. 

What You Will Do

• Own technical SEO across integrated websites, including migrations, redirects, crawlability, indexation, site structure, performance, and overall technical health. 
• Conduct pre-launch reviews to ensure websites are responsive, functional, search-ready, and that critical customer journeys work as intended. 
• Lead customer launch and troubleshooting calls, clearly explaining website, domain, DNS, SSL, SEO, and other technical concepts to non-technical audiences. 
• Diagnose and resolve complex website issues involving domains, platform configuration, responsive behavior, custom code, integrations, and third-party systems. 
• Serve as the Website team’s primary technical escalation resource and take ownership of issues through resolution. 
• Partner with the Website Project Coordinator and collaborate with Product, Development, and Support when issues cross between integrated websites and the broader iClassPro platform. 
• Establish scalable standards, documentation, tools, and processes that improve website quality, efficiency, and consistency. 
• Help shape the long-term technical direction and differentiation of iClassPro’s Integrated Website offering. 

What You Bring

• Minimum of 3 years' experience in technical SEO, website operations, or a closely related field. 
• Advanced knowledge of website migrations, redirects, crawlability, indexation, site structure, performance, and technical website health. 
• Demonstrated ability to work autonomously, establish direction, and make sound technical decisions with minimal oversight. 
• Experience launching, troubleshooting, and optimizing websites within a CMS, website builder, or white-label website platform. 
• Working knowledge of HTML and CSS, with the ability to investigate JavaScript-related issues and collaborate with developers when needed. 
• Strong understanding of domains, DNS, SSL, HTTPS, and website launch processes. 
• Experience with technical SEO and diagnostic tools such as Google Search Console, PageSpeed Insights, Lighthouse, or comparable platforms. 
• Exceptional communication skills, including confidence leading customer calls and explaining technical concepts to non-technical audiences. 
• Experience supporting multiple customer websites in a SaaS, agency, managed-websites, or multi-site environment.  (Preferred)
• Experience with Core Web Vitals, structured data, accessibility, or performance optimization. (Preferred)
• Experience developing reusable technical solutions, documentation, processes, or automation. (Preferred)

What We Bring

We believe in taking care of our people.

• Highly competitive compensation package
• Robust PTO - 27 total paid days off in the first year! 
• Comprehensive health benefits including employee fully paid medical premiums. 
• Generous 401(k) contribution - Better than a match! We contribute even if you are not able.
• Fun company events that connect our team.
• Career growth opportunities in a thriving, purpose-driven company.

Who We Are

At iClassPro, we’re more than just a software company — we’re on a mission to help gym, swim, dance, and cheer businesses spend less time managing and more time doing what they love: coaching, teaching, and building strong communities.

Our class management platform powers thousands of youth activity centers worldwide, helping them run more efficiently, grow their revenue, and achieve long-term success. We’re proud to have earned a spot on the Inc. 5000 list of fastest-growing private companies for three years running: 2023, 2024, and 2025!

We want to set you up for success from Day One. That’s why we use the Culture Index Survey - a quick tool that helps align your natural strengths with our roles and teams. All applicants will need to take the Culture Index Survey during the application process. Want to be proactive? Visit Culture Index once you have submitted the application.

iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not participate in STEM OPT programs, nor sponsor or take over sponsorship of an employment visa for this position. 

E-Verify is used to verify authorization to work in the U.S.