Senior Living Concierge - Full Time
Job Type
Full-time
Description


Solterra Senior Living at Chandler is currently seeking a Full-Time Concierge to enhances resident services and provides up to date information in a more efficient and timelier manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relay calls to the proper department and performs a variety of related clerical duties.



Essential Functions:

  • Greets residents and provides general assistance to visitors, prospective residents, and families.
  • Uses proper telephone etiquette
  • Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
  • Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.
  • Completes daily check-in procedure.
  • Maintains emergency contact information.
  • Receives packages, plants, prescription drugs, etc. and delivers/holds as requested.
  • Maintains the sign in/out log for the issuance of community keys, and gate passes.
  • Informs supervisor of any resident issues or concerns.
  • Maintain coffee and cookie service in the lobby/making cookies daily.
  • Makes sure the lobby has fresh flowers and is appropriately appointed.
  • Assist other departments with administrative functions.
  • Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
  • Performs other duties as assigned.
Requirements

 

  • 1+ years of prior experience working in Assisted Living (AL), Memory Care (MC), Senior Living Community is highly preferred!
  • Proficiency with maneuvering various computer systems, online platforms, and reporting functions. Working knowledge of Excel, Word, and MS Office is preferred.
  • High level of ability in effective and succinct written and oral communication with residents, families, staff, vendors, and the general public.
  • High School Diploma or general education degree (GED).



Benefits: Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

  • Competitive Pay
  • Medical and Rx
  • Paid Time Off
  • Retirement and 401k
  • Short-Term Disability
  • Long-Term Disability
  • Voluntary Life
  • Vision
  • Dental