Affidavit & Legal Records Coordinator (Bilingual)

Position Summary

Epic Pain Management is seeking a highly organized and detail-oriented Bilingual Affidavit & Legal Records Coordinator to join our Patient Advocate Department. This position is responsible for managing legal document requests, preparing affidavits, coordinating subpoena responses, and performing comprehensive quality control reviews of medical records and billing documentation prior to release.

The ideal candidate possesses exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities while maintaining strict confidentiality and professionalism. Spanish speaking is required to effectively communicate with our patient population.

Essential Responsibilities

• Process  legal document requests, including affidavits, subpoenas, certified medical records, billing records, and related documentation. 
• Perform   comprehensive quality control (QC) reviews of medical records, billing  records, and legal documents to ensure accuracy, completeness, and consistency prior to release. 
• Review   documentation for discrepancies, missing information, and potential  errors, and coordinate corrections with the appropriate departments. 
• Prepare  affidavits and supporting legal documentation with a high degree of  accuracy. 
• Compile, organize, and release medical records and billing documentation in  accordance with company policies and applicable regulations. 
• Monitor legal requests to ensure deadlines are met and documentation is completed  accurately and timely. 
• Communicate  professionally with attorneys, patients, providers, and internal  departments regarding document requests and status updates. 
• Maintain  accurate tracking of legal requests and completed work. 
• Coordinate  invoicing and applicable fees in accordance with company policy and state  regulations. 
• Maintain  compliance with HIPAA and all applicable federal and state privacy  regulations. 
• Provide exceptional customer service while maintaining professionalism in all  interactions. 

Qualifications

• Spanish speaking required. (Written Spanish is not required.) 
• Minimum  of two (2) years of experience in healthcare, medical records, legal  support, patient advocacy, personal injury, or a related field preferred. 
• Experience  working within an electronic medical record (EMR) system. 
• Exceptional  attention to detail with the ability to identify discrepancies and  maintain a high level of accuracy. 
• Strong  organizational, time management, and multitasking skills. 
• Excellent  written and verbal communication skills. 
• Strong  critical thinking and problem-solving abilities. 
• Proficiency  with Microsoft Office and standard business software. 
• Ability  to work independently while managing multiple priorities and deadlines. 
• Ability  to always maintain confidentiality and professionalism. 

Preferred Qualifications

• Current  Notary Public certification strongly preferred. 
• Experience  in Personal Injury, Pain Management, Medical Records, Health Information  Management, or Legal Support. 
• Experience  preparing affidavits, responding to subpoenas, certified medical records, or other legal document requests. 
• Working  knowledge of HIPAA and medical record release requirements.