An opportunity has opened up to work at Tri-National! We are a Transportation and Logistics company, an employer of choice with a family friendly culture and fast moving environment that is innovative and growing. As a Track & Trace Assistant you will support both our customer base and internal team. Working to provide exceptional customer service, track & trace loads, and efficiently manage daily functions vital to our growing operations. If you enjoy building and retaining relationships with customers, are proficient with data entry, and have an eye for details – this is the career for you!

Position is Monday-Friday 07:00am-4:30pm; requires working every 5th weekend

RESPONSIBILITIES:

• Monitor and maintain heavy email traffic
• Provide updates to customers via phone & email
• Track & trace a variety of loads
• Collaborate with internal department to resolve issues
• Enter and update load information into AS400
• Analyze weekly score cards
• Create weekly logistics reports
• Manage multiple customer web portals
• Assist with other requests made of the Operations Department

• Looking for someone who is self-motivated, detail-oriented, has excellent organizational skills, and possess the ability to multitask and prioritize
• Must possess excellent communication, interpersonal and analytical skills
• Possess proficient computer skills, with an emphasis on Microsoft Word, Excel & Outlook and AS400
• Prior knowledge of the Trucking/Logistics industry is a plus