Position Overview: To provide assistance to the Administrator and all Department Managers in a prompt and courteous manner.

Essential Duties & Responsibilities:

• Provide customer service to all residents and their families.
• Monitoring the switchboard, answering and transferring of all incoming calls.
• Order and track Oxygen usage.
• Responsible for all CNA re-certifications.
• Sort and distribute resident/staff mail.
• Record meeting minutes for medical direction/professional standards.
• Distribute petty cash/balance drawers.
• Input of all information into residents file/database.  
• Keep current on a daily basis resident disaster tags, ID bracelets, and resident list.
• Responsible for all office mailings.
• Responsible for all physician credentialing/current licenses and insurances.
• Responsible to keep current licenses/insurances/contracts on all vendors affiliated with the nursing home.

Basic Duties & Responsibilities:

• Oversee the daily operations of the Front Office.
• Oversee training and special projects for Front Office personnel..
• Work in conjunction with Bethany Administration and department managers to provide clerical support as needed.
• All other duties as assigned.

Education Required:

• High Diploma required.
• Knowledgeable of Business Administration a must.

Experience Required: 2-5 years experience in field of business/administration.