Reports to: Information Technology Manager

Location: Cincinnati, OH

Onsite Requirements: Onsite, remote flexibility as needed

Travel: No travel required

Work Authorization: Must be authorized to work in the U.S.

**Sponsorship is not available at this time**

Exemption Status: Exempt

Job Description

The AI Solutions Lead will serve as the central point of contact and internal translator between the business and emerging AI technologies. This role owns the portfolio of internal AI initiatives end-to-end: intake, prioritization, project management, governance, emerging-technology evaluation, and hands-on solutioning. The ideal candidate is a business liaison who can turn vague “can AI do this?” questions into scoped, practical use cases — and who has enough technical fluency to guide a project built with tools such as Claude or Replit at the beginning, middle, or end, and to recognize when a development direction doesn’t make sense. They will report to the IT Manager, operating with broad autonomy to make day-to-day decisions independently while collaborating on new vendors, meaningful spend, and policy.  

This position will give you the opportunity to support:

AI Project Management: 

• Own intake, prioritization, and the roadmap for internal AI initiatives.
• Maintain visibility across the business to prevent uncoordinated “shadow” AI efforts.
• Proactively seek opportunities within the business for improvements in process.
• Prioritization of specialized projects needing additional expertise.
• Develop norms for communicating project status, issues, and risks to leadership.
• Be a champion for in-flight projects to ensure completion within project timeframes.

AI Governance & Policy:

• Maintain and evolve responsible-use standards and data-handling rules for AI tools.
• Operate a tool and vendor review process that keeps sensitive data protected.
• Ensure AI practices align with relevant security and compliance requirements (e.g., SOC II, ISO-9001).

Emerging Technology & Evaluation:

• Stay informed on the AI landscape and industry trends; horizon-scan for relevant capabilities.
• Understand the use of GitHub and basic development principles.  
• Run small proofs-of-concept and pilots to validate value before broad adoption.
• Make pragmatic build / buy / wait recommendations rather than chasing every release.

Business Enablement & Support:

• Serve as the first point of contact for AI questions from across the business.
• Translate ambiguous requests into well-scoped, achievable use cases.
• Train and upskill staff to adopt approved AI tools effectively.
• Intake of completed AI applications for continued maintenance.

Hands-On Solutioning:

• Build lightweight automations, prompt-based tools, and prototypes to prove value quickly
• Get colleagues unstuck on AI-assisted development projects (e.g., Claude, Replit) at any stage.
• Read across common programming languages well enough to judge whether an AI-generated development direction is sound — without needing to write production code from scratch.
• Make independent day-to-day decisions, escalating new vendors, meaningful spend, and policy changes to the IT Manager.
• Carry out additional responsibilities as needed to support business objectives

Qualifications & Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience
• Have 2 - 3 years of experience in IT, technology, or a related field
• Strong technical judgment: able to read and reason about code across common programming languages and assess solution quality, without needing to build production software from scratch
• Hands-on familiarity with modern AI tools (e.g., LLM assistants such as Claude, low-code/build platforms such as Replit), prompt engineering, and APIs
• Excellent communication and interpersonal skills; able to translate between business needs and technical solutions
• Demonstrated ability to turn ambiguous business needs into practical, scoped solutions; strong problem-solving skills
• Project management skills and the ability to operate independently with broad latitude
• Familiarity with AI governance, data privacy, and risk considerations
• Familiarity with legal, statutory/regulatory requirements such as: ISO-9001, GDPR and SOC II desired
• Familiarity with the Google G-suite desired

Culture Fit Requirements

• High intellect and strong analytical skills
• Innovative and driven to constantly improve
• Ability to balance strategic vision with operational execution
• Non-bureaucratic, flexible, and able to thrive in a fast-moving environment
• Positive energy and attitude towards people and problem-solving
• Demonstrates a balance of humility, strong work ethic, and interpersonal savvy (“Humble, Hungry, and Smart”) in approach to teamwork and problem-solving
• “Can Do” mentality

Why Waites?

At Waites, we offer an attractive base salary with a strong history of profit sharing. We are intensely customer-focused, with a culture that encourages hard work, fun, and mutual success. As we continue to grow, there will be many opportunities for professional advancement and development. If you are a talented AI professional looking for an exciting new challenge, please apply!

Learn more about who we are and what we do by checking out our website at www.waites.net.

WST is an Equal Opportunity Employer.