Description
This position is responsible for editing and processing Cabinet Production orders by reviewing details and information from dealers. The position researches and requests additional information about missing or unclear items from internal and / or external sources as needed to complete orders accurately. The position enters and edits data in an order entry system.
Requirements
Essential Job Functions:
- Be knowledgeable about WoodHarbor's products and services
- Review incoming orders for completeness and accuracy utilizing checklists, provided floor plans and additional tools
- Must be able to interpret Auto-Cad drawings and floor plan renderings to assure order completeness and accuracy
- Contact dealers with questions and clarifications
- Print, review and correct errors on order acknowledgements. File completed acknowledgement into work folders
- Enter order information into an order entry system
- Assist Dealer Service Representatives and Quoters as needed
Additional functions are required
Knowledge, Skills and Abilities:
- Strong Interpersonal Communication skills
- Proactive Approach to Problem Solving
- Offer Creative Solutions to Issues
- Highly Organized
- High Level of Attention to Detail
- Ability to Concentrate and Stay Focused
- Visualize Fit and Function
- Mathematically Inclined
- Highly Motivated and Self Starting
- Computer Literate
- Customer Service Oriented
- Professional Telephone Personality
- Flexible to Changing Routines and Tasks
- Team Player