WE ARE
Work in Paradise! Join the team of the Napa Valley Wine Train. This historically, luxury, and Iconic experience has been a staple in Napa's Wine Country for over 30 years. As a Wine Sales Associate you get to be a part of this iconic history.
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the company we are lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine, and we like to have fun.
A day in the life...
As Wine Sales Associate, you are on the front lines of the excellent customer service experience. You will greet guests in the station's retail lobby area as they wait to board our lunch, dinner, and legacy train experiences. You will work in our wine & gift shop, coffee station, and photo station. You're friendly, energetic and professional personality will be a part of ensuring our guests' stay is a memorable one.
YOU OWN THIS IF YOU HAVE...
- Must be at least 21 years of age.
- Availability to work weekends is required.
Preferred Qualifications
- Retail sales experience.
- Sales knowledge.
- Retail operations knowledge.
- Wine knowledge and the ability to make recommendations.
Key Responsibilities
- Drive wine and merchandise sales through exceptional customer service.
- Engage with customers in a friendly, knowledgeable, and professional manner.
- Process sales transactions accurately using a POS system.
- Follow established cash handling and transaction procedures.
- Price and ticket merchandise.
- Stock and replenish shelves and displays.
- Photograph customers and process photo orders.
- Operate digital photo printing equipment.
- Restock printing supplies as needed.
- Prepare and serve beverages while operating the coffee and wine bar station.
Physical Requirements
- Ability to lift 25–50 pounds on a regular basis.
- Ability to stand and/or sit for extended periods.
- Ability to remain at a POS station for prolonged periods.
- Ability to stand, walk, and move throughout the shift.
$19.00-$24.00 (per hour with gratuity)
Offer & Benefits
We offer a flexible schedule to fit our mutual needs; please expect some weekend and evening shifts.
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply and become a Wine Sales associate in our professional, fun Napa Valley Wine Train team.
At Napa Valley Wine Train, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.