GENERAL DESCRIPTION

The HIM Support Specialist is responsible for providing clerical support for the Health Information Management Department. S/he performs clerical functions such as filing, scanning and indexing. S/he answers phones, prepares correspondence, assembles and analyzes records, and responds to requests for release of patient information.

ESSENTIAL FUNCTIONS

• Retrieves discharged patient charts and paper records.
• Reconciles records with patient census logs, verifies patient name and account number, and prepares documents for scanning.
• Analyzes charts for completeness and signatures.
• Scans and indexes records in a timely manner, ensuring quality and accuracy.
• Answers the telephone, transfers calls and takes messages.
• Greets visitors, and ensures that patient and visitor needs are addressed in a prompt and courteous manner.
• Handles requests for patient records according to policy and procedure.
• Assists physicians with chart issues.
• Delivers charts to physicians.
• Performs various clerical functions, such as filing, faxing, copying and processing mail.
• Prepares correspondence and compiles reports.
• Conducts interviews with new mothers and enters data into the Birth Registry. Prepares Paternity Papers as needed. 
• Orders and stocks department supplies, and maintains a clean work area.
• Follows all HIPAA, Federal, and State Confidentiality, Privacy and Security Laws.
• Additional Duties as assigned.

 EDUCATION & TRAINING REQUIREMENTS

• Minimum High School Diploma or GED

WORK EXPERIENCE REQUIREMENTS

• Proficient in typing and computer applications
• Clerical experience preferred
• Some knowledge of medical terminology preferred