Job Type
Full-time
Description
- Monday - Friday 8AM - 5PM
- Some rotating early 7:30 weekly arrivals.
- Will require a rotating weekly schedule to work at our Northlake location.
SUMMARY: Provides customers with courteous customer service in person and on the phone. Accurately enters data into computer.
DUTIES AND RESPONSIBILITIES:
- Welcomes patients into the practice
- Handles registration by entering patient demographics
- Verifies patient insurance and collect copays
- Data Entry to ensure accurate patient billing
- Scanning patient information into EMR
- Clear understanding of insurance plans to ensure proper appointment scheduling
- Operate standard office equipment such as calculators, computers, copiers, scanners, and facsimile equipment
- Ability to work in a fast pace environment with 10 Physicians, 1 PA-C, and 1 NP
- Adhere to company dress and appearance requirements
- Performs other related duties as assigned by management.
Requirements
Requirements
- At least 2 years of medical experience, preferred
- At least 2 years of previous experience in customer service role
- Knowledge of Practice management system, preferred
- Experience using EMR systems, preferred
- Multi-Tasking skills, required
- Strong communication and customer service skills necessary
- Excellent written and oral communication skills
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