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 We are a Minnesota-based, family-owned business with our main location in Inver Grove Heights, and we're looking for an Invoice Specialist to join our Trailer Shop team. We're seeking someone who is detail-oriented, organized, has mechanical aptitude, strong computer skills, and a great work ethic. This position focuses on accurately transferring repair order information into customer invoices while supporting daily shop operations  At North American Trailer we offer so many great things; weekly pay, overtime, vacation rollover package, quarterly shop bonuses, a $10,000 life insurance policy gifted to all FT employees, 401k with a company match, room for growth, plus so much more. We like to work hard, play hard and take pride in everything we do!

Awarded Star Tribune’s Top Workplaces 7 years in a row. We like to work hard, play hard, and take pride in everything we do!

SCHEDULES:

Monday- Friday 8am-4pm 

Essential Job Functions: Primary Responsibilities –

•  Approximately 80% - 100% of time spent on: 
• Enters alpha-numeric data from RO into computer efficiently and accurately. This includes; recording information from vehicle; understanding and deciphering mechanic’s documentation of service / repairs; making necessary corrections to content and grammar, if needed; and determining that the necessary parts are listed and costed properly. Follow-up for clarification, as needed. 
• Compares entered data to source documents, deleting incorrectly entered data and reenters correct data • May clarify and verify accuracy of data to be entered 
• Create, lock and email invoices. 
• Use office machines to fax, scan and copy documents 
• Follow up on customer inquiries around invoice or account information 
• Enter, verify, submit invoice into customer portals as needed 
• Performs other duties as needed and/or assigned 

Secondary Res possibilities– 

• 20% or less of time spent on an as needed basis may: 
• Provide back-up to other Truck Shop personnel 
• Estimate Trailer Shop jobs for customers 
• Answer phones and follow up on customer inquiries / needs; directing call to appropriate person when needed 
• Occasionally provide guidance to mechanics, if needed 
• Handle in-person customer inquiries providing excellent customer service 

 Qualifications: 

• Great organization and follow through skills 

• Knowledge of Trailer/Truck Repair 

• Excellent attention to detail 

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information 

• Ability to follow specific guidelines 

• Strong alpha-numeric data entry skills; ability to type 60 – 80 words per minute 

• Solid problem-solving skills and ability to make well informed decisions 

• Ability to work effectively under direct supervision and follow specific guidelines 

• Strong Customer Service 

• Excellent communication skills both verbally and in writing including strong interpersonal communication skills 

• Understanding of engines and repairs needed 

Skills: 

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents. 

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 

• Speaking - Talking to others to convey information effectively. 

• Writing - Communicating effectively in writing as appropriate for the needs of the audience. 

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 

• Time Management - Managing one's own time and the time of others. 

Attributes: 

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. 

• Written Comprehension - The ability to read and understand information and ideas presented in writing. 

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand. 

• Written Expression - The ability to communicate information and ideas in writing so others will understand. 

• Near Vision - The ability to see details at close range (within a few feet of the observer). 

• Speech Clarity - The ability to speak clearly so others can understand you. 

A little about who we are:

Since our founding in 1982, we’ve been distributing quality branded parts, and providing sales and service for new and used trailers and tankers. That is over 40 Years of parts, service and sales to help others keep rolling at their best. The company includes four separate business entities, Blaine Brothers, North American Trailer, TruckAline, and Hydraulic Specialty that together offer nearly every product and service requested in the commercial transportation industry. The family of companies employs more than 400 people in 10 locations across the Midwest.

North American Trailer is a distributor of quality branded parts, complete heavy-duty truck and trailer service, tank trailer service, mobile service, emergency service and tank/trailer sales. We specialize in the repair of medium and heavy duty (class 4-8) trucks, school buses, commercial buses and RVs. We utilize the best computers and software to aid in the diagnostic and servicing of the equipment. Offering 24-hour service, 365 days a year. At North American Trailer our clients are treated with honesty and respect.

Our Vision: To be respected because of our strong family values that we put into every job we do.

Our Mission: Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve.

Please apply online at our website – NATrailer.com or through Indeed. 

Military Friendly. Veterans are encouraged to apply.