Guest Services Attendant
Bee Cave, TX Guest Services
Job Type
Part-time
Description


Come join the team at HCI Sports & Fitness! As a premier sports and fitness center located in Bee Cave, we're looking for an energetic, dependable part-time Guest Services Attendant to help keep our facility running smoothly while creating a welcoming experience for members and guests. If you enjoy staying active, take pride in maintaining a clean, organized environment, and would thrive in a fast-paced sports facility, then this position is for you!


About Us: At HCI Sports & Fitness, we’re more than a fitness and sports brand—we’re a movement. We empower our family-oriented community at all fitness levels to push limits, fuel performance, and live boldly through smart training and state-of-the-art spaces. From gym culture to group fitness to youth and adult sports, we pride ourselves on offering a clean, safe, and welcoming environment for everyone!


Requirements


What you'll do:

  • Help maintain a clean, safe, and organized sports and fitness facility 
  • Create a welcoming experience by providing exceptional service to members, guests, and visitors throughout every interaction
  • Ensure all members and guests are properly checked in and that required waivers and passes are completed before participating in facility activities
  • Conduct frequent facility rounds to identify and address spills, trash, safety hazards, and policy violations while maintaining awareness of participant safety
  • Assist with the setup and breakdown of sports equipment, programs, leagues, tournaments, and special events
  • Perform daily operational tasks, including opening and closing procedures, cleaning windows, floors, courts, and turf, organizing equipment, completing shift checklists, and gathering, washing, drying, and folding towels
  • Provide information about facility programs and schedules, assist guests with registrations, and direct visitors throughout the facility
  • Monitor visitor access and maintain awareness of facility security
  • Answer phones, respond to inquiries, and route calls or messages as needed
  • Receive and organize mail and deliveries
  • Support other department and facility needs as needed

What makes you a great fit:

  • Availability to work weekday evening shifts, with Saturday and/or Sunday availability
  • Enjoy working in a fast-paced sports and recreation environment
  • Take pride in keeping facilities clean, organized, and guest ready
  • Comfortable performing a variety of cleaning, facility support, and customer service responsibilities
  • Detail-oriented with exceptional verbal and written communication skills
  • Dependable, self-motivated, and able to work independently and as part of a team
  • An enthusiastic, energetic, and attentive personality!

What we offer:

  • Competitive pay at $10-14.75 per hour
  • Holiday premium pay (time and a half for designated holidays worked)
  • Complimentary membership to HCI Sports & Fitness
  • Opportunities for growth and advancement
  • A fun, supportive work environment within an active, community-focused organization!