General Summary

At K&L Wine Merchants, we’re passionate about delivering one of the finest wine, spirits, and beer shopping experiences in the industry. Since 1976, we’ve built our reputation on exceptional product selection, deep expertise, outstanding value, and personalized customer service.

We’re looking for a friendly, dependable, and customer-focused Cashier to join our retail team. As the final point of contact for our customers, you’ll play a critical role in creating a warm, welcoming, and memorable shopping experience. Beyond processing transactions, you’ll engage with customers, assist with general product questions, help maintain an inviting store environment, and support your teammates throughout the day.

Key Responsibilities

• Greet every customer with warmth, professionalism, and enthusiasm.
• Process transactions accurately and efficiently using our point-of-sale system.
• Handle cash, credit cards, gift cards, and other forms of payment with accuracy.
• Verify customer identification and ensure compliance with all alcohol sales laws and company policies.
• Assist customers with product locations and general questions, connecting them with product specialists when needed.
• Maintain a clean, organized, and inviting checkout area.
• Support merchandising, stocking, and sales floor recovery as needed.
• Promote a collaborative team environment and deliver exceptional customer service with every interaction.

What We’re Looking For

• A genuine passion for delivering outstanding customer service.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask in a fast-paced retail environment.
• Dependable, positive, and team-oriented.
• Willingness to learn about wine, spirits, beer, and K&L’s unique product selection.
• Previous cashier or retail experience is preferred but not required.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 40 pounds.
• Ability to bend, reach, and stock merchandise.
• Availability to work evenings, weekends, and holidays as business needs require.