This position is based in Mérida, Yucatán, México.  If you do not live in/around Merida, and are still interested in this position, relocation will be required within 60 days of accepting this position.  Verato will provide a relocation bonus of $42,500 MNX pesos to help with your move.

ABOUT VERATO

As digital transformation and AI progress at lightning speed, organizations find themselves data-rich and insights-poor. Digital transformation’s promise to drive better experiences and business performance is falling short.  Data is often trapped in silos across disconnected systems of record, such as ERPs and EHRs, systems of engagement, such as CRMs, and systems of insight, such as cloud data platforms. These systems cannot integrate seamlessly without a single source of truth for identity, making it impossible to share and consume complete and trusted 360-degree views of people, organizations, and networks.  

Verato, the identity intelligence experts, powers exceptional experiences everywhere by solving the problem that drives everything else — knowing who is who. The Verato MDM Cloudä, the next generation of MDM, delivers unprecedented identity intelligence by uniquely combining extraordinary identity resolution and enrichment with identity verification, AI-powered data governance, and advanced insights. Verato re-imagines MDM to be purpose-built and nimble to drive a complete and trusted 360-degree view of people, organizations, and networks across complex ecosystems with unmatched speed to value, enterprise-grade performance, and customer success.  More than 75% of the US population flows through Verato, powering a single source of truth for identity across the critical industries of healthcare, life sciences, financial services, public sector, and beyond. For more information, visit verato.com.

Core to Verato’s strategy for sustained growth is our commitment to building a strong, people-first culture that attracts, develops, and retains top talent worldwide. Verato operates on the simple principle that a company must prioritize its employees first and foremost. In return, these employees will take care of the company’s customers, and in turn, those customers will support the company’s shareholders. Verato believes in empowering teams with the best tools and development opportunities available. Staff are given chances to expand their knowledge in areas like technology (e.g., big data, distributed/cloud computing, complex algorithms), healthcare, and organizational development. As Verato continues a path of high growth and significant impact, every team member gains an influential front-row seat as we execute our business strategy. Together, we can bring about a profound and positive transformation in healthcare as we know it today. 

VERATO VALUES

We are committed to continually raising the standard of excellence throughout the organization, from marketing to engineering to customer service. Our guiding principles are to Make a Difference, to be Trustworthy, and to be Customer Obsessed.

Verato employees have a precise focus on proactively protecting the privacy and security of all systems while always ensuring they are following documented policies and procedures.

ABOUT THE POSITION

Verato is seeking a highly organized, detail-oriented Project Coordinator to support our Professional Services and PMO teams. In this role, you will act as the operational backbone for our software implementation and identity resolution deployment projects across healthcare systems, health plans, and public health organizations. You will work closely with Verato Project Managers, technical engineers, and customer stakeholders to manage project documentation, monitor schedules, and ensure seamless delivery of our cloud-based MDM solutions. This role reports to the Director of Professional Services within the Customer Experience Team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Project Support: Assist Project Managers in defining timelines, tracking deliverables, and monitoring day-to-day project workflows to keep identity resolution implementations on track.
• Meeting Management: Coordinate and schedule cross-functional stakeholder meetings, prepare technical agendas, and meticulously document and distribute meeting minutes and action items.
• Documentation Maintenance: Manage and update the centralized project repository, ensuring statement of work (SOW) compliance, project plans, risk registers, and change logs are accurately logged.
• Progress Tracking: Build project trackers, maintain Gantt charts, and gather team metrics to generate comprehensive project status reports for management and client stakeholders.
• Resource Coordination: Monitor resource allocation to ensure technical implementation engineers and data analysts have the tools and scope clarity required to meet milestones.
• Risk Monitoring: Flag potential scheduling friction points, technical bottlenecks, or scope creep to the Project Manager for proactive mitigation.

EDUCATION: 

•  Bachelor's degree in a related field as Business Administration, Industrial Engineering, Information Technology, Systems Engineering, or a related field.

REQUIRED EXPERIENCE:

• Experience: Experience in project coordination, project administration, or operations.
• Technical Skills: High proficiency with Microsoft Office 365 (especially Excel).
• Communication: Exceptional written and verbal communication skills with the ability to confidently interface with both internal technical teams and healthcare client stakeholders.
• Core Competencies: Ability to multitask, strong attention to detail, and a proven track record of meeting deadlines in a fast-paced environment.

Preferred Qualifications

• Healthcare Context: Basic knowledge of healthcare IT environments, data privacy regulations (HIPAA), or health data concepts      (EMPI, EHR, HL7).
• Certifications: Seeking training or certification in project management field.