Point Real Estate Management is seeking a dedicated and experienced Property Manager to lead operations across a portfolio of residential communities spanning from downtown Milwaukee to Chilton, Wisconsin. The ideal candidate will have at least two years full-time property management experience, and a proven ability to oversee daily property operations, deliver exceptional resident experiences, drive strong financial performance, and enjoy the change of scenery from day to day!

This is an exciting opportunity for a motivated, results-oriented professional who takes pride in leadership, accountability, and community success. The Property Manager will be responsible for maintaining high occupancy levels, fostering resident satisfaction, ensuring compliance with the company policies, and maximizing the overall performance of the properties. 

Duties and Responsibilities

Personnel

• Motivate Staff
• Train and be responsible for work performed by staff members under the Property Manager’s direction
• Recommend the hiring and termination of employees in accordance with company policy
• Perform written evaluations of employees and make recommendations for salary increases or advancement
• Determine transitions and promotions for on-site personnel
• Establish schedules and assign personnel for routine maintenance and emergency coverage
• Maintain accurate payroll records as required by the company
• Adhere to and implement all company policies and all company personnel directives
• File reports regarding any work related injuries

Marketing

• Handle all facets of marketing apartments
• Ensure staff is knowledgeable of the market and competition
• Maintain positive resident relations
• Establish and maintain renewal programs
• Develop strategies and programs designed to ensure long-term residency
• Insure that an appropriate number of units are “made ready” to show prospective residents on a daily basis.

Lease Administration

• Oversee the consistency and effectiveness of the Assistant Manager and Leasing Agent associates’ use of the policies and procedures, including priority wait lists, phone techniques, application verification and notification.
• Ensure leasing practices conform to federal, state, and local law. Ensure that credit and criminal reports are obtained for all prospective residents and ensure that company policies and standards regarding income and prior rental history are met.
• Prepare, process, and sign all leases and related forms or supervise others in doing so.
• Collect rents, nsf’s, late charges and handle delinquent accounts or supervise others in doing so.
• Recommend changes to rent changes and implement scheduled rent increases
• Aggressively pursue lease renewals. Send notices out at least 45 days prior to expiration.
• Supervise leasing employees insuring good closing techniques.
• Handle evictions and landlord liens
• Maintain all resident files including move in sheets, move out notices, security dispositions and warnings.

Finance

• Make daily bank deposits
• Monitor expenses within budget guidelines
• Review, code and approve invoices for payment
• Maintain necessary records of all financial transactions of the property, including cash, accounts payable, order office supplies
• Assist in budget preparation

Resident Service Maintenance

• Ensure that residents are provided with a clean, safe, well-maintained community
• Ensure that maintenance requests are handled on an immediate one-call basis, if possible, and that residents are notified if parts must be ordered, causing a delay
• Maintain the common areas
• Ensure the availability of make-ready vacant units
• Oversee risk management and emergency procedures
• Continually inspect the property and improvements, recording deficiencies and taking the necessary action, within budget limits.
• Maintain key control coding for all units and areas.

Other

• Handle emergencies. Report accidents and emergency situations to your property supervisor immediately and prepare all proper reports. Be available 24 hours/day 7 days/week unless regional property supervisor has been notified.
• Monitor parking lot for unauthorized vehicles
• Review weekly reports for accuracy and completeness
• Supervise outside contractors working on the property
• Keep abreast of local and/or state news regarding housing, employment, utility rates, etc.
• Immediately inform property supervisor of any dangerous conditions or liability issues on property.
• As directed by property supervisor, prepare property for code inspections, mortgage inspections, and all other inspections
• Report to property supervisor any violations of company policies by employees
• Develop and enforce community policies and rules
• Other duties as assigned by supervisor

Work Experience Requirements

• 2+ years’ property management experience
• Extensive knowledge of property management
• Knowledge of professional business discipline
• Strong internet, word, and excel skills
• Understanding of property management system programs
• Valid driver’s license with good driving record and reliable transportation required
• Ability to perform work responsibilities at other locations and ability to travel within major metropolitan area with possible overnight stays in other cities.

Educational Requirements

• High School diploma or GED
• 2+ years of college preferred

Perks & Benefits:

• Health, vision, and dental coverage starting within 30 days of hire
• 401(k) with company match after one month
• Paid vacation, holidays, birthday off, and one floating holiday each year
• Paid parental leave
• Employer-paid life, short-term, and long-term disability insurance
• Rent discounts
• Friendly, supportive team with fun annual events and more!

If you are passionate about property management, are committed to providing exceptional service, and enjoy a bit of variety, we encourage you to apply today and see all that Point Real Estate Management has to offer!