Collections Assistant
Description

        

· Prepare paperwork necessary to process bankruptcies and garnishments.

· Follow established guidelines to review and update account status.

· Assist in force place insurance.

· Compose letters and emails to attorneys using proper grammar.

· Process transactions with accuracy and attention to detail.

· Assist in ensuring Bank is in compliance with state and federal regulations.

· Will be required to contact past due customers.

· May be required to appear in court with Collections Officer

· Must follow all policies and procedures outlined by the Bank.

Performs other duties as assigned.       


Requirements
  • Job related experience preferred but not required.
  • Graduation from high school or equivalent GED
  • Provide exceptional service to customers and co-workers
  • Maintain a high standard of professionalism
  • Good listening/problem solving skills
  • Excellent communication skills both verbal and written (including the meaning and spelling of words and rules of composition and grammar).
  • Proficient with Microsoft Excel.
  • Good organizational skills.