Position Summary

We are seeking an HR Administrator, Leave & Benefits Compliance to own the day-to-day administration of employee leave, absence, and benefits compliance. This position plays a key role in supporting the People Team, reporting to the HR Manager, ensuring alignment with organizational goals, operational excellence, and compliance standards. This role combines regulatory precision with a genuinely empathetic touch, since the person in this seat is often the first point of contact for employees during some of the most sensitive moments in their lives.

Key Responsibilities

• Leave and absence administration: manage employee leave requests end to end, including FMLA, state and local leave programs, parental leave, and ADA accommodation-related absences, from intake through return to work.
• Benefits compliance: support compliance with ACA, ERISA, COBRA, and applicable state benefits mandates, including required notices, filings, and recordkeeping deadlines.
• Case tracking and documentation: maintain accurate, audit-ready leave and absence case files, tracking eligibility, certifications, and key dates in the HRIS.
• Vendor and carrier coordination: partner with benefits brokers, carriers, and third-party leave administrators to resolve claims, escalations, and eligibility discrepancies.
• Regulatory monitoring: track changes in federal and state leave and benefits law, and flag needed updates to policies, forms, and processes.
• Compliance risk reduction: close gaps before they become audit findings or regulatory exposure, protecting the company from penalties and legal risk.
• Employee experience: serve as a clear, compassionate point of contact for employees during leave, reducing confusion and anxiety during a difficult time.
• Process and documentation: document processes and precedent so leave and benefits administration stays consistent as regulations and headcount change, freeing up HR leadership to focus on strategy and higher-level people programs.

Qualifications

• Education: Bachelor's degree preferred, or equivalent combination of education and experience.
• Licensure/Certification: PHR, SHRM-CP, or CLMS certification preferred, or active progress toward one.
• Experience: 2+ years of experience in HR administration, focused on leave and benefits compliance.
• Skills:  
  • Hands-on experience with FMLA and state leave programs, and a working knowledge of ACA, ERISA, and COBRA requirements.
  • Multi-state leave exposure, with experience supporting employees across a range of state-specific leave requirements.
  • HRIS fluency, with comfort configuring or maintaining leave and case tracking modules in a modern HRIS platform.
  • Healthcare, pharmacy, or life sciences experience preferred, ideally in an environment where compliance stakes and pace are both high.
  • Clear, empathetic communication skills, with the ability to deliver difficult news (such as a denied leave request) with both clarity and care.

Desired Attributes

• Treats compliance and compassion as the same job, not a tradeoff.
• Proactive about catching gaps before they become audit findings.
• Precise and disciplined in documentation, keeping case files audit-ready at all times.
• Genuinely energized by being the person employees can count on during a hard moment.

Work Environment

• Location: Hybrid.
• Schedule: Full-time; standard business hours.
• May require flexibility around key compliance deadlines and time-sensitive leave case escalations.
• Regular meetings with the HR Manager, People Team, and benefits brokers/carriers to ensure alignment.

Key Essential Functions

• Must be able to sit or work at a computer workstation for extended periods while managing case files, documentation, and the HRIS
• Must be able to manage sensitive employee conversations by phone and video with professionalism and empathy.
• Must be able to maintain accurate, audit-ready documentation and meet recurring regulatory filing and recordkeeping deadlines.
• Must be able to work hybrid, with reliable connectivity to support employee case management and carrier/vendor coordination.

Employment Classification

Status: Full-time
FLSA: non-exempt 

Equal Employment Opportunity (EEO) Statement

Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.

Disclaimer

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel.Gifthealth reserves the right to modify job duties or descriptions at any time.