Position Summary:

The Dental Data Entry Representative is responsible for accurately entering, updating, and maintaining patient and insurance information within the practice management system. This role plays a critical part in ensuring data integrity, supporting billing processes, and facilitating efficient patient care operations. The ideal candidate is detail-oriented, organized, and able to manage high volumes of information with accuracy and confidentiality.

Key Responsibilities:

• Enter and update patient demographic, insurance, and treatment information into the dental practice management system
• Verify accuracy of data entered and correct any discrepancies in a timely manner
• Maintain patient records in compliance with HIPAA and organizational policies
• Assist with insurance verification and ensure all required documentation is properly recorded
• Collaborate with front desk, billing, and clinical teams to ensure accurate and complete patient records
• Process and scan documents into electronic health records (EHR)
• Support billing department with data entry related to claims, payments, and adjustments
• Maintain confidentiality of all patient and company information

Qualifications:

• High school diploma or equivalent required; associate degree preferred
• Previous experience in a dental, medical, or healthcare administrative role preferred
• Proficiency with dental software (e.g., Dentrix, Eaglesoft) is a plus
• Strong attention to detail and data accuracy
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Basic knowledge of dental terminology and insurance processes preferred

Skills & Competencies:

• Data entry accuracy and speed
• Strong computer and typing skills
• Effective communication and collaboration
• Problem-solving and attention to detail
• Ability to handle sensitive information with discretion

Work Environment & Schedule:

• Office-based position within a dental practice or administrative setting
• Standard business hours; may require flexibility based on operational needs

Physical Requirements:

• Prolonged periods of sitting and working on a computer
• Ability to lift and move light office materials as needed