Position Summary

The Health Information Specialist plays an important role in protecting the integrity, accuracy, and confidentiality of patient health information. This position is responsible for maintaining electronic medical records, processing requests for medical information, supporting quality improvement initiatives, and assisting with regulatory compliance activities. Working closely with clinical and administrative staff, the Health Information Specialist helps ensure that medical records are complete, secure, and compliant with HIPAA and other applicable state and federal regulations.

What You'll Do

As a Health Information Specialist, you'll help ensure our patients' medical records are accurate, complete, and readily available to support high-quality care. Your responsibilities will include:

• Process requests for medical records and Release of Information (ROI) in accordance with HIPAA, agency policy, and applicable regulations.
• Scan, organize, index, and maintain electronic medical records within the Electronic Medical Record (EMR) system.
• Review medical records for accuracy, completeness, and proper documentation.
• Prepare patient and provider correspondence related to health information.
• Complete chart audits and respond to requests from insurance companies and other authorized entities.
• Assist with quality improvement initiatives, including Patient-Centered Medical Home (PCMH) activities and other organizational reporting requirements.
• Support compliance with the 340B Drug Pricing Program through documentation reviews and audits.
• Participate in compliance reviews, regulatory audits, and internal quality assurance activities.
• Maintain departmental files, reports, and databases.
• Participate in training, committee work, and ongoing professional development.
• Perform other duties as assigned.

What We're Looking For

Required Qualifications

• High school diploma or GED.
• Strong attention to detail and commitment to maintaining confidentiality.
• Excellent organizational, communication, and time management skills.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency with Microsoft Word and Excel.
• Valid New York State driver's license and reliable transportation.

Preferred Qualifications

• One year of experience in a medical office or healthcare setting.
• Experience working with an Electronic Medical Record (EMR) system.
• Familiarity with HIPAA regulations, medical records, or health information management.

Why Join Community Health Center of the North Country?

At Community Health Center of the North Country, our mission is to provide comprehensive, equitable, and accessible high-quality health care and human services to people of all income levels and those with individualized needs. Every member of our team contributes to that mission by helping improve the health and well-being of the communities we serve.

When you join our team, you'll become part of an organization that values collaboration, integrity, innovation, accessibility, fairness, and respect. Whether you're providing direct patient care or supporting our clinical operations behind the scenes, your work has a meaningful impact on the lives of our patients and our community.

We offer a competitive benefits package that includes:

• Competitive pay
• Medical, dental, and vision insurance
• Generous paid time off and paid holidays
• Retirement plan with employer contribution
• Employer-paid life insurance
• Employee Assistance Program (EAP)
• A collaborative, supportive, and mission-driven workplace