Residential Counselor Shift Lead
Description

  

Job Summary:

The Shift Lead role will organize, manage and implement all activities and expectations for the program. The Shift lead will understand the program model and ensure shifts are designed to maintain compliance with evidence-based practices, health and safety requirements, and all regulatory, licensing, and contractual expectations. The Shift Lead will supervise, and train assigned staff, including part-time and full-time Behavior Support Staff. The Shift Lead will act as a program subject matter expert and role model for service participants and fellow staff members. 

Essential Functions include but are not limited to:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· Effectively organize and plan shifts by ensuring adequate staff is assigned that matches skill and experience with the individual needs of each service participant. 

· Use verbal interventions and physical techniques as trained to maintain safety of client in situations that clients present as escalated or assaultive

· Participate in staff meetings, and clinical conversations to understand each service participant's complex needs, goals, and objectives-will ensure the shifts are planned to address all of these components. 

· Ensure all appointments, visits, and phone calls are completed and documented.

· Transport clients using the MSBR vehicle adhering to MSBR policies.

· Communicate shift needs with staff, provide shift oversite and coaching to behavior support staff. Execute shift effectively by providing adequate supervision of staff and their activities.

· Ensure all required shift documentation is reviewed and completed, focusing on recording service participants' daily progress toward goals.

· Meet with staff to provide information and training to ensure understanding and compliance with all state and Ranch rules and regulations.

· Monitor residents' medication process as prescribed by a physician, ensuring all medication is administered in compliance with Ranch policy and WAC.

· When necessary, give verbal and written corrections of staff performance, ensuring all such corrections are provided to management; keep administration informed of severe or ongoing staff issues.

· Implement a routine that ensures the safety, sanitation, and hygiene necessary to create a therapeutic environment for the service participants. This includes laundry, kitchen, restrooms, and participant bedrooms are attended to every shift. 

· Ensure residents receive meals and are prepared and engaged in school or activities.

· Report all safety issues and ensure injury reports are completed.

· Maintain confidentiality in compliance with Health and Human Services, Health Insurance Portability Accountability Act (HIPAA) and meet requirements of all other county and State Agencies

· Control, disseminate, and record all transactions regarding petty cash.

· Meet and talk with the public as the need arises in a positive, respectful, and appropriate manner; track all visitors and verify the legitimacy of their presence on campus.

· Attend all staff meetings, team meetings, and training sessions as scheduled.

· Maintain fair, equal treatment of each service participant and staff member. Exhibit discipline in consistently implementing the milieu management model.

· Ensure that all policies, protocols, and routines are implemented and consistently executed.

· Maintain and model the highest standards of ethical conduct.

· Other duties as assigned by direct supervisor or representative.

Supervisory Responsibilities: Provide limited supervision to residential counselors through motivation, direction, review, and feedback of assigned tasks.

Qualifications:

· Effective, professional written and verbal communication skills

· Basic personal computer skills

· Able to define problems, collect data, and draw valid conclusions

· Sound decision making ability

· Ability to successfully work with the special needs of children in care

· Must be at least 21 years old

Education and Experience:

· High school diploma or equivalent and two (2) years of experience working directly with children, or two years of social service education and one (1) year of experience working directly with children, or four years of social service education may be substituted for the required experience.

  

Pre-Employment and Continuing Requirements

· Fingerprint clearance through Federal and   State Agencies

· TB exam

· Valid Driver License

· Proof of current automobile insurance

· Clean DMV printout; must be insurable through   MSBR

Certificates, Licenses and Registrations:

· First Aid/CPR  

Physical and Sensory Requirements:

· Ability to provide supervision at all times to clients who have experienced abuse and neglect

· Ability to hear sounds at normal levels with or without correction.

· Close and distance vision to include peripheral vision and depth perception.

· Duties include use of hands and fingers, operate a computer, periods of standing or sitting, bending, stooping, kneeling, lifting up to 50 lbs., running, walking, hiking, participating in recreation and sports activities, ability to perform physical restraints as needed to support the safety of the client

· Able to dodge/respond quickly to remove self from unsafe situations or sit for an extended period

Work Environment:

· Licensed Residential Facilities

· Community based activities

Expected Hours of Work: Shifts and schedule will vary.

Travel: Generally local travel only unless traveling for training or conference purposes.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. 

Requirements

 

Essential Functions include but are not limited to:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· Effectively organize and plan shifts by ensuring adequate staff is assigned that matches skill and experience with the individual needs of each service participant. 

· Use verbal interventions and physical techniques as trained to maintain safety of client in situations that clients present as escalated or assaultive

· Participate in staff meetings, and clinical conversations to understand each service participant's complex needs, goals, and objectives-will ensure the shifts are planned to address all of these components. 

· Ensure all appointments, visits, and phone calls are completed and documented.

· Transport clients using the MSBR vehicle adhering to MSBR policies.

· Communicate shift needs with staff, provide shift oversite and coaching to behavior support staff. Execute shift effectively by providing adequate supervision of staff and their activities.

· Ensure all required shift documentation is reviewed and completed, focusing on recording service participants' daily progress toward goals.

· Meet with staff to provide information and training to ensure understanding and compliance with all state and Ranch rules and regulations.

· Monitor residents' medication process as prescribed by a physician, ensuring all medication is administered in compliance with Ranch policy and WAC.

· When necessary, give verbal and written corrections of staff performance, ensuring all such corrections are provided to management; keep administration informed of severe or ongoing staff issues.

· Implement a routine that ensures the safety, sanitation, and hygiene necessary to create a therapeutic environment for the service participants. This includes laundry, kitchen, restrooms, and participant bedrooms are attended to every shift. 

· Ensure residents receive meals and are prepared and engaged in school or activities.

· Report all safety issues and ensure injury reports are completed.

· Maintain confidentiality in compliance with Health and Human Services, Health Insurance Portability Accountability Act (HIPAA) and meet requirements of all other county and State Agencies

· Control, disseminate, and record all transactions regarding petty cash.

· Meet and talk with the public as the need arises in a positive, respectful, and appropriate manner; track all visitors and verify the legitimacy of their presence on campus.

· Attend all staff meetings, team meetings, and training sessions as scheduled.

· Maintain fair, equal treatment of each service participant and staff member. Exhibit discipline in consistently implementing the milieu management model.

· Ensure that all policies, protocols, and routines are implemented and consistently executed.

· Maintain and model the highest standards of ethical conduct.

· Other duties as assigned by direct supervisor or representative.

Supervisory Responsibilities: Provide limited supervision to residential counselors through motivation, direction, review, and feedback of assigned tasks.

Salary Description
$22.00-$28.00