Automotive Finance Manager Job Description

Position Summary

The Automotive Finance Manager is responsible for assisting customers with financing and protection product options while ensuring compliance with all federal, state, lender, and dealership regulations. This position works closely with the sales team, lenders, and customers to secure financing approvals. Additionally, fully explain the factory warranties and/or dealership coverages and deliver an exceptional customer experience.

Essential Duties and Responsibilities

• Present financing and leasing options to customers.
• Secure financing approvals through banks, credit unions, and manufacturer lending sources.
• Structure deals to meet lender and dealership requirements.
• Present and sell finance and insurance (F&I) products, including:
  • Vehicle Service Contracts
  • GAP Protection
  • Tire & Wheel Protection
  • Maintenance Plans
  • Other approved aftermarket products
• Prepare and process all required financing, leasing, and titling documentation.
• Ensure all deals comply with federal, state, lender, and dealership regulations.
• Maintain accurate and complete deal files.
• Review contracts for accuracy before funding.
• Work with lenders to obtain approvals and resolve stipulations.
• Monitor funding status and assist in collecting outstanding documents.
• Maintain strong relationships with lending institutions and product providers.
• Collaborate with sales managers and sales consultants to ensure a smooth customer experience.
• Achieve departmental profitability and product penetration goals.
• Stay current on finance products, lender programs, and compliance requirements.

Qualifications

• Previous automotive Finance Manager or F&I experience preferred.
• Proven track record of achieving finance product sales and profitability goals.
• Strong understanding of automotive financing, leasing, and lender programs.
• Knowledge of federal and state compliance regulations.
• Excellent communication, negotiation, and customer service skills.
• Strong attention to detail and organizational abilities.
• Ability to work in a fast-paced dealership environment.
• Proficiency with dealership management systems and finance software.
• Valid driver's license and insurable driving record.

Physical Requirements

• Ability to sit for extended periods while completing contracts and documentation.
• Ability to use computers, printers, and office equipment.
• Occasionally walk throughout the dealership and interact with customers and staff.

Success Measures

A successful Automotive Finance Manager consistently:

• Delivers an exceptional customer experience.
• Maintains compliance with all regulations and policies.
• Achieves finance product penetration goals.
• Ensures timely and accurate deal funding.
• Builds strong relationships with customers, lenders, and dealership personnel.
• Contributes to overall dealership profitability.