Production Control Coordinator

Company Overview:

Arcamed is committed to being a fast, responsive, and reliable provider of case and tray systems and precision machined products to orthopedic OEMs. We pride ourselves on upholding the highest of standards with both internal and external customers. 

How can you be successful at Arcamed? Our empowered culture thrives on self-starters who take the initiative and get the job done. If you feel confident that you can work every day with limited supervision and consistently exceed expectations, Arcamed could be the place for you! 

Purpose: Manages manufacturing holds process, ensures accurate order documentation, and coordinates with internal teams   

Essential Duties and Responsibilities:

• Coordinate the order lifecycle from purchase order (PO) placement through production release and shipment, ensuring accurate records in the ERP system (Sage).  
• Own the manufacturing holds process, including: daily status reporting, maintaining accurate records in Sage and on the internal holds board, and communicating status changes and potential shipping delays to internal teams and customers 
• Manage the contract review process from initiation through completion, including: ensuring order information and documentation is accurate, securing required approvals ahead of ship dates, and serving as point of contact for contract review questions 
• Serve as primary point of contact for customer inquiries regarding order status, schedule changes, and delivery commitments 
• Maintain customer prints and specification sheets by ensuring information is accurate and documented appropriately.  
• Coordinate with department leads to assess feasibility of expedited or delayed ship date requests and communicate resulting commitments to internal and external customers  
• Support cross-functional communication between sales, operations, quality, and customer throughout the production process. 
• Other duties as assigned.  

Credentials and Experience

• High School Diploma or equivalent  
• Experience with Sage X3 or similar ERP preferred 
• Excellent verbal and written communication skills 
• Excellent organizational skills, attention to detail, and time management skills 
• Proficient with Microsoft Office Suite or related software 
• At least two years of related experience and familiarity with manufacturing 

EEO Statement:

Arcamed offers equal employment opportunities to all without regard to race, sex, age, color, creed, religion, national origin, disability, sexual orientation, gender identity or any other legally protected characteristic. This policy applies to all employees and applicants for employment and in all phases of employment, including recruitment, hiring, placement, promotion, compensation, evaluation, training, discipline, termination, and all other terms and conditions of employment. If you have any questions about this policy or if you feel that you have been discriminated against in any way, see the Head of Human Resources or a Member of Management immediately.