Department: Transportation

Reports To: Administrator, Assistant Administrator, Director of Nursing

***Must be a Certified Nurse Assistant (CNA)***

Position Summary

At Cavalier Healthcare, the Transportation Coordinator is responsible for providing safe, timely, and compassionate transportation services for residents traveling to medically necessary appointments. This position ensures residents are transported comfortably, assisted as needed before, during, and after appointments, and that transportation services are coordinated in a manner that supports quality resident care and regulatory compliance.

Essential Duties and Responsibilities

• Safely transport residents to and from scheduled medical appointments, diagnostic testing, dialysis, and other medically related services.
• Assist residents with entering and exiting the transportation vehicle using appropriate transfer techniques and equipment while maintaining resident dignity and safety.
• Escort residents into medical facilities and provide assistance during check-in and check-out processes as appropriate.
• Coordinate transportation schedules with nursing staff, physicians' offices, hospitals, and other healthcare providers to ensure timely appointments.
• Communicate appointment updates, changes, and resident status with the interdisciplinary team.
• Ensure all required transportation documentation is completed accurately and submitted in a timely manner.
• Maintain the cleanliness, safety, and readiness of the facility transportation vehicle(s), including routine inspections and reporting maintenance concerns.
• Comply with all federal, state, local, and facility policies regarding resident transportation, confidentiality (HIPAA), infection prevention, and resident rights.
• Demonstrate knowledge of and adhere to facility policies regarding fire safety, emergency preparedness, infection control, bloodborne pathogens, Hazard Communication, and workplace safety.
• Recognize, prevent, and immediately report any suspected abuse, neglect, exploitation, or mistreatment of residents in accordance with facility policy and state and federal regulations.
• Promote a safe, clean, respectful, and resident-centered environment.
• Participate as an active member of the interdisciplinary care team by attending care conferences, department meetings, in-services, and other required educational programs.
• Build positive relationships with residents, families, physicians, vendors, and fellow team members while providing excellent customer service.
• Maintain professional conduct and confidentiality at all times.
• Perform other duties and responsibilities as assigned by the Administrator, Assistant Administrator, Director of Nursing, or designee.

Qualifications

• High school diploma or equivalent preferred.
• Valid driver's license with a safe driving record and the ability to meet facility insurance requirements.
• Current CPR certification (or willingness to obtain within required timeframe).
• Ability to safely assist residents with transfers and mobility using proper body mechanics and assistive devices.
• Strong communication, organizational, and interpersonal skills.
• Ability to maintain resident confidentiality and exercise sound judgment.

Working Conditions

• Works in healthcare facilities, medical offices, hospitals, and community settings.
• May be exposed to infectious diseases and bodily fluids; appropriate personal protective equipment (PPE) is provided and must be used.
• Must comply with all facility safety policies and infection prevention procedures.

Expectations

• Place residents' safety, dignity, comfort, and well-being as the highest priority.
• Represent Cavalier Healthcare professionally both within the facility and in the community.
• Demonstrate reliability, accountability, compassion, and teamwork.
• Support Cavalier Healthcare's mission of providing high-quality, resident-centered skilled nursing care.

PHYSICAL REQUIREMENTS:

• Hold/handle
• Lift
• Carry
• Reach – at and below shoulder height
• Push/pull
• Grasp and handle – pens, paperwork and small equipment
• Sit, stand and walk
• Twist, bend, stoop, kneel and squat
• Fine hand motor coordination
• Ability to read and write legibly
• Ability to give and follow instructions
• Ability to drive

COGNITIVE AND SENSORY REQUIREMENTS:

Talking: Communicating with residents, families, visitors and staff   

Hearing: To communicate on the phone effectively

                            Taking instructions from the Administrator

                            To respond to resident complaints and requests

                            To respond appropriately to disaster instructions and pages.

Sight: For performing job effectively and correctly

Smell: For accurate detection and maintenance of facility odors

SUMMARY OF OCCUPATIONAL EXPOSURE:

Tasks and procedures performed by the employee involve risks classified by C.D.C. as Category I. (Possible direct contact with blood or other bodily fluids to which universal precautions apply, if regular duties are performed.)

SUMMARY OF OCCUPATIONAL EXPOSURE:

Must be able to tolerate a high pace as typical for a nursing facility. Must be able to take and give instructions well and enjoy working with the elderly. Although employee is required to sit for prolonged periods of time, he/she must also be able to tolerate prolonged standing and walking.

Must maintain good driving record. Must be covered by automobile insurance. The facility will maintain the vehicle (gas, oil, etc.); however, the employee is responsible for parking tickets, speeding tickets or any other traffic violations.

Traffic violations could result in disciplinary action by the facility.

In the event of any accident, the employee is expected to fully cooperate with the authorities.

FULL TIME BENEFITS

Tuition Reimbursement

Paid Time Off

Health Insurance

Vision Insurance 

Dental Insurance

Life Insurance

Opportunities for Advancement