Please Note: This position may be subject to state and/or local licensing, certification, or credentialing requirements. Candidates must actively possess and maintain all credentials required to perform crematory operator duties in the state and locality where they will be employed. 

Why Everstory

At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person’s journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners’ role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed.

The Impact You Will Make

The Crematory Operator will own the safe and successful operation of the crematorium and adjacent facilities. As an ambassador for Everstory Partners, you will ensure our crematorium is always presentable, compliant, and safe for our visiting families.

Responsibilities

• Oversee the safe operation of all equipment and maintain the crematorium, equipment and adjacent facilities
• Care for the deceased in a respectful manner while performing all the tasks involved in the cremation process
• Remove and transport deceased from hospitals, medical examiners/coroners’ offices and family residences
• Deliver cremated remains to the appropriate funeral home
• Coordinate the preparation and issuance of permits and documents associated with funerals and embalming. This includes a death certificate, permits from the coroner, writing embalming case study and others as required
• Receive remains and ensure all documentation is complete and accurate
• Complete all required documentation with respect to cremation process and equipment maintenance
• Finalize details discussed during arrangement conferences
• Direct funeral services and visitation, including greeting family members, opening parlor, coordinating and instructing pallbearers, greeting and escorting clergy to chapel. May assist with funerals while not acting as primary director or act as hearse or limousine driver when needed
• Handles the day-to-day general janitorial duties to ensure upkeep of Crematory
• Strict adherence to all professional, municipal, state and federal licensing authority regulations applicable to the cremation of human remains
• Promote and maintain a safe and healthy work environment

Competencies

• Written Communication – is able to write clearly and succinctly in a variety of communication settings and styles.
• Ethics and Values – adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.
• Action Oriented – enjoys working hard; full of energy for what they see as challenging; seizes more opportunity than others.
• Integrity and Trust – is widely trusted; seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent themselves for personal gain.
• Compassion – genuinely cares about people; concerned about their work and non-work problems; available and ready to help; sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Qualifications

• Must actively possess all crematory operator certifications, licenses, or other credentials required by applicable state or local law.
• Minimum of one year of related experience.
• Must comply with all company policies and maintain confidentiality of employee, customer, and operational information.
• Must possess a valid driver’s license.
• Ability to effectively and quickly complete tasks and assignments and meet deadlines
• Ability to read and execute memos and directives from supervisors and/or management
• Organized and detail oriented, with proven ability to handle multiple tasks in a fast-paced environment
• Personable and professional demeanor with the ability to deliver exceptional customer service
• Ability to lift up to 100lbs
• Excellent verbal and written communication skills and interpersonal skills

Work Environment

• Must be able to work in an area with elevated temperatures or sudden temperature changes
• Must be willing and able to wear safety equipment such as; heat protected gloves, face shield and apron

Our Investment in You

Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including:

• Medical, Dental, Vision, Life, AD&D and STD Insurance
• Tuition Reimbursement
• Anniversary Award for each year of service
• Career Advancement and Training - Aspiring Managers Program
• Everstory Cares - Employee Assistance Fund
• Legend Award Program
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401k with Company Match

Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire. 

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