POSITION SUMMARY

The Credentialing Specialist’s role is to administratively support management and office staff members of Premier Imaging Ventures (PIV) with credentialing which contains a broad scope of duties and responsibilities. The individual will be required to exercise judgment, self-starting and organizational skills, advanced diplomacy, and superior identification and resolution skills.

*20 hours per week*

ESSENTIAL RESPONSIBILITIES

• Provide administrative and operational support to the Director of Quality & Organizational Effectiveness, ensuring effective communication and follow-up on key initiatives.
• Conduct research and compile data to support credentialing and quality assurance activities; provide recommendations and solutions for related issues.
• Assist with the full credentialing lifecycle for physicians, including initial appointments and reappointments, ensuring all required documentation is collected, verified, and maintained.
• Ensure compliance with Medical Staff Bylaws, The Joint Commission (TJC) standards, and all applicable federal, state, and licensing regulations.
• Maintain accurate and up-to-date credentialing records and databases, ensuring documentation is survey-ready at all times. 
• Support preparation for accreditation surveys and maintain required documentation in accordance with regulatory standards.
• Stay current on credentialing standards and regulatory changes, ensuring ongoing compliance.
• Maintain strict confidentiality of all physician and credentialing information.
• Perform additional duties and special projects as assigned.

Additional Responsibilities 

• Promote a positive, professional, and service-oriented environment in all interactions with staff, physicians, and external partners.
• Support teamwork and collaboration across departments, assisting colleagues as needed.
• Adhere to organizational policies, attendance expectations, and compliance requirements, including safety and workplace programs.
• Participate in required meetings, training sessions, and ongoing professional development activities.

KNOWLEDGE & SKILLS 

• Strong understanding of credentialing processes, regulatory standards, and compliance requirements, including The Joint Commission (TJC) guidelines.
• Ability to identify issues, analyze problems, and recommend effective solutions.
• Proactive mindset with initiative to improve administrative processes and support functions.
• Strong organizational skills with the ability to prepare, maintain, and audit records and reports with a high degree of accuracy.
• Effective interpersonal skills with the ability to build and maintain professional relationships with physicians, hospital staff, and external stakeholders.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a detail-oriented, fast-paced environment.
• High level of discretion and commitment to maintaining confidentiality.

EDUCATION & EXPERIENCE 

• Bachelor’s degree in healthcare administration, business, or a related field, or equivalent combination of education and relevant experience.
• Prior experience in credentialing, healthcare administration, or a related administrative support role preferred 
• Willingness and flexibility to perform a wide range of duties as assigned.

LucidHealth is an Equal Opportunity Employer