Home Infusion Reimbursement Coordinator | Remote
Full-Time | Fully Remote | Home Infusion Billing & Reimbursement

Elizabeth Banzhaf, LPN
Co-Founder & COO | Heartline Staffing
Call or Text: 272-230-3157
LinkedIn: View Elizabeth's LinkedIn
Prefer a quick conversation? Call or text Elizabeth directly.

Heartline Staffing, in partnership with Purple Cow Recruiting, is seeking an experienced Home Infusion Reimbursement Coordinator for a fully remote opportunity. This position is specifically designed for an experienced home infusion billing professional with hands-on knowledge of reimbursement, claims resolution, accounts receivable, HIPAA-compliant billing workflows, and infusion-specific billing systems.

POSITION OVERVIEW

The Home Infusion Reimbursement Coordinator plays a key role in ensuring accurate and timely reimbursement for home infusion services. This position manages billing procedures, complex infusion claims, reimbursement issues, accounts receivable activity, documentation, and compliance while working with internal teams, payers, and other stakeholders to resolve claim issues and optimize revenue outcomes.

This is a billing-focused position. Candidates should have direct home infusion reimbursement experience rather than general infusion support, intake, collections, or healthcare administration experience alone.

KEY RESPONSIBILITIES

• Manage billing and reimbursement activities for home infusion services
• Process and resolve complex home infusion claims
• Support timely and accurate reimbursement from payers
• Manage accounts receivable associated with home infusion billing
• Review and resolve claim denials
• Support appeals, rebills, and claim corrections
• Track claims through adjudication and reimbursement
• Maintain accurate billing and reimbursement documentation
• Work with payer-specific billing and reimbursement requirements
• Maintain HIPAA compliance throughout billing and reimbursement workflows
• Protect PHI and maintain secure billing documentation
• Collaborate with internal revenue-cycle, clinical, and operational teams
• Communicate with external payers and stakeholders to resolve claim issues
• Identify reimbursement barriers and support timely resolution
• Support process improvements that improve billing efficiency and revenue outcomes
• Work toward established billing, accounts receivable, and reimbursement performance metrics
• Maintain awareness of regulatory and payer changes affecting reimbursement
• Use Microsoft Excel and Word for billing, reporting, documentation, and related administrative functions

HOME INFUSION BILLING EXPERIENCE

Qualified candidates should have direct experience working with home infusion billing and reimbursement processes. Relevant responsibilities may include:

• Home Infusion Claims
• Accounts Receivable
• Denials
• Appeals
• Rebills
• Claim Corrections
• Payer Follow-Up
• Payment Reconciliation
• Medicare / Medicaid / Commercial Payer Billing
• Infusion-Specific Reimbursement Workflows
• HIPAA-Compliant Billing Documentation

REMOTE WORK

• Fully Remote Position
• U.S.-Based Candidates May Be Considered
• No Relocation Required

INTERVIEW PROCESS

Qualified candidates will be asked to complete a short HireVue pre-screen consisting of five open-ended questions. The assessment is expected to take approximately five minutes and is intended to confirm basic home infusion knowledge.

Candidates advancing beyond the HireVue may participate in:

• 1-Hour MS Teams Panel Interview
• 30-Minute Follow-Up Knowledge Assessment via MS Teams

BENEFITS

Benefits information will be reviewed with qualified candidates during the interview process.

• Minimum 2 Years of Home Infusion Billing Experience REQUIRED
• Minimum 2 Years of HIPAA Compliance Experience in a Billing Environment REQUIRED
• Brightree Experience REQUIRED
• Home Infusion Accounts Receivable Experience REQUIRED
• Home Infusion Claims Processing and Reimbursement Experience REQUIRED
• Experience Resolving Complex Infusion Claims REQUIRED
• Denial, Appeal, Rebill, and Claim Resolution Experience REQUIRED
• Experience Maintaining PHI and HIPAA-Compliant Billing Workflows REQUIRED
• Microsoft Excel Proficiency REQUIRED
• Microsoft Word Proficiency REQUIRED
• Strong Billing, Claims, and Document Management Skills REQUIRED
• Strong Communication Skills REQUIRED
• Strong Problem-Solving Skills REQUIRED
• High School Diploma or Equivalent REQUIRED
• Ability to Work Effectively in a Fully Remote Environment REQUIRED
• Willingness to Complete Required HireVue Pre-Screen Assessment REQUIRED
• Broad Knowledge of Billing Routines and Procedures Preferred
• Demonstrated Record of Meeting or Exceeding Billing / AR Performance Metrics Preferred
• Medicare, Medicaid, and Commercial Payer Reimbursement Knowledge Preferred

BRIGHTREE IS CRITICAL: Brightree experience is specifically identified as important due to the complexity of home infusion claims. Candidates should have actual hands-on experience using Brightree for infusion billing, claims, reimbursement, or accounts receivable workflows.

HOME INFUSION BILLING IS CRITICAL: The client is prioritizing strong, experienced home infusion billers. General infusion exposure, intake experience, collections experience, or general healthcare AR without true home infusion billing experience should not be treated as equivalent.

EXPERIENCE NOTE: Candidates with limited infusion exposure plus strong AR experience may occasionally be trainable; however, this role is specifically intended for billing. Strong candidates should demonstrate direct home infusion billing responsibility.

Not ready to apply? If you have direct home infusion billing and reimbursement experience and would prefer to discuss the opportunity first, call or text Elizabeth directly at 272-230-3157.