DEPARTMENT: Shipping/Receiving

REPORTS TO: Shipping/Receiving Manager

DIRECT REPORTS: Shipping & Receiving Clerks, Raw Stock Inventory Clerk, Driver

REVISION NUMBER: 6

POSITION SUMMARY:

The Shipping & Receiving Supervisor is responsible for ensuring all material and goods are shipped and received in a safe and timely manner. The Shipping & Receiving Supervisor oversees the proper handling of raw bar stock.  

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

1. Supervise daily shipping and receiving to and from vendors and for customer orders and returns.
2. Create daily shipping paperwork for outsourced parts.
3. Ensure that all shipments from the previous day are logged out as needed.
4. Ensure customer orders are properly packaged and labeled for shipping.
5. Ensure pallets are securely loaded and transported; trucks are loaded and unloaded properly; proper shipping containment is used. 
6. Ensure parts for outside services are gathered, shipped, completed and received in a timely manner.
7. Ensure outsourced parts received are properly logged into system and delivered to appropriate area.
8. Provide oversight to the Raw Stock Inventory Clerk to ensure inventory is marked and pulled appropriately and that materials are organized and properly managed.
9. Communicating with Sales department for individual part orders that will be shipping out UPS or customer pick up; collect all parts and bring to Shipping & Receiving to be shipped out or picked up.
10. Receive and verify parts paperwork from vendors; verify delivery matches the Purchase Order and was received properly in system.
11. Work with Customer Shipping Specialist to ensure all customer orders are prepared per customer requirement and shipped in a timely manner. 
12. Ensure that direct reports understand their overall responsibilities and tasks; mentor and develop direct reports to maximize performance and engagement. Communicate company goals policies, and processes and ensure they are followed.  
13. Perform other related duties as assigned.

EDUCATION/EXPERIENCE:

1. High School Diploma or equivalent required.
2. Minimum of three (3) years of shipping and receiving experience with increasing responsibilities required; some lead supervisory experience preferred.
3. Forklift experience required.

SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:

1. Forklift experience is required;  material handling experience preferred.
2. Experience with DHL, UPS, FedEx, Priority One, or similar shipping and delivery services preferred.
3. Freight forwarding experience preferred.
4. Strong verbal and written  communication skills are required. Effective communication with vendors, customers, Sales, Supply Chain, and internal departments is essential.
5. Must be comfortable working in a hands-on environment while also providing effective supervision and leadership to the Shipping & Receiving team.
6. Ability to safely handle, move, load, and unload materials and shipments while ensuring proper material-handling procedures are followed.
7. Strong organizational skills with the ability to prioritize multiple shipments, customer orders, vendor deliveries, and outside service requirements in a timely manner.
8. Ability to work independently, make sound decisions, resolve shipping and receiving issues, and maintain accurate documentation and inventory records.

PHYSICAL REQUIREMENTS:

Environment: Work is performed in an indoor and outdoor shop environment; exposure to noise, dust, grease, smoke, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions. 

Physical: Primary functions require physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to frequently climb on ladders or stairs; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information. This position requires the ability to occasionally lift and/or move up to thirty (30) pounds. Personal protective equipment (PPE), including steel toe shoes and safety glasses, must be worn at all times while in the shop.

Vision: See in the normal visual range with or without correction. 

Hearing: Hear in the normal audio range with or without correction.

TRAINING REQUIREMENTS:

All employees are to be indoctrinated in the QMS within sixty (60) days of hire.