Company Description 

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. 

Position Summary

We are seeking an experienced Senior Business Analyst to support the enhancement, implementation, and sustainment of IT applications supporting the FMxC2 system and associated missions.

The Senior Business Analyst will work closely with users, technical teams, and Air Force stakeholders to analyze complex business and system requirements, define system scope and objectives, document functional requirements, and identify solutions that improve mission and operational effectiveness.

This position requires extensive knowledge of FMxC2/G081 and associated modules and interfaces, along with strong systems analysis, requirements management, process improvement, and Agile software development experience.

Key Responsibilities:

• Review, analyze, and evaluate business systems, processes, and user needs to ensure technology solutions align with overall business and mission requirements.
• Formulate and define system scope and objectives based on user needs, business systems, and applicable industry requirements.
• Analyze complex business and technical challenges and recommend procedures or system modifications that address operational requirements and technology constraints.
• Gather, analyze, document, and manage business and user requirements, including detailed system requirement specifications.
• Develop detailed descriptions of user needs, program functions, workflows, and requirements necessary to develop or modify applications.
• Evaluate the business implications of technology solutions within current and future operating environments.
• Coordinate with Air Force-led agencies to enhance and implement common systems used to capture, access, and display critical logistics information from source transactional systems.
• Facilitate requirements enhancement, operations, and sustainment activities for prototype applications, models, and databases.
• Identify optimal solutions for system integration concepts, challenges, and requirements.
• Identify process improvement opportunities related to logistics and FMxC2 operations and recommend courses of action to improve system efficiency.
• Identify system changes necessary to support military and commercial logistics requirements, including OEM support.
• Support FMxC2/MAF LOG C2, Global Reach, and Logistics Evaluation Assessment Program (LEAP) system requirements.
• Identify and manage FMxC2/G081 enhancements supporting air-to-ground communication processes and mission generation capabilities.
• Provide Tier 1 end-user support, as required.
• Guide and advise less-experienced Business Systems Analysts.

Required Qualifications

• 5+ years of experience with FMxC2/G081 and associated modules and interfaces.
• Experience with systems and interfaces such as:
  • GDSS
  • Global Reach
  • ETIMS
  • IETM
  • EMOC
  • LEAP
• Demonstrated experience analyzing business and user needs and translating those needs into documented system requirements and specifications.
• Experience supporting complex systems analysis at a senior or advanced technical level.
• Experience identifying business process improvements and recommending technology-enabled solutions.
• Experience working with system integration concepts, applications, databases, and operational requirements.
• Agile software development experience and training.
• Thorough knowledge of Agile principles and values.
• Ability to collaborate effectively with technical teams, end users, government stakeholders, and other cross-functional partners.

Technical Tools & Platforms:

Experience with or knowledge of one or more of the following is preferred:

• Remedy
• Atlassian toolset, including Jira, Confluence, Bitbucket, and Jira Service Management
• PL/SQL Developer
• CSCS
• DevOps tools and practices
• Defense Intelligence Information Enterprise (DI2E)
• HP ALM
• Visual Studio
• Git
• Microsoft Office Suite
• Cloud One
• AWS
• Microsoft Azure
• DISA environments

Preferred Certification:

• CompTIA Security+ preferred

Security Clearance Requirements:

• U.S. Citizenship is required

Citizant offers a competitive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) 
• Generous PTO
• Company-paid life and disability insurance
• Flexible Spending Accounts (FSA)
• Employee Assistance Program (EAP)
• Tuition Assistance & Professional Development Program

Additional information 

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.