Position Summary:

The Benefit Counselor educates client employees about employee voluntary benefits and enrolls employees in various enrollment platforms. The position offers paid national travel and remote opportunities along with a flexible schedule.  

Essential Functions:

1. Actively participates in case, enrollment, product, and systems training. Educate and enroll eligible employees through face-to-face, telephonic Benefit Service Center, and/or website in benefit plans during open enrollment periods. 

2. Accurately and thoroughly complete and submit all benefit applications in compliance with data entry and data privacy policies and regulations. All shifts and weekends available. Conduct all business and actions according to highest possible standards of professional conduct. Maintain client and employee confidences and protect confidential and proprietary information obtained in the course of employment.

Educational Requirements:

High school diploma required. Active appropriate state life and health insurance license(s) required.

Experience Requirements:

• Insurance background and/or voluntary benefits experience preferred.
• Computer skills, including experience with data entry, Microsoft Word, Excel, and Outlook; Internet Explorer; and web-based enrollment systems. 
• Ability to think critically and act logically to evaluate situations, solve problems and make recommendations. 
• Reliable, professional, friendly, attention to detail, and able to work with diverse groups of clients.
• Develop and maintain positive relationships to provide excellent customer service.