ABOUT PRIMOR HEALTH

Primor Health is a multi-state, value-based primary care organization dedicated to delivering proactive, high-quality care to Medicare patients. We focus on prevention, care coordination, and operational excellence to improve outcomes for the communities we serve. As we continue to grow across Texas, New Mexico, and Nevada, we are building the teams, systems, and capabilities needed to scale a high-performing care model. For candidates who want to do meaningful work in a fast-moving environment, Primor offers the opportunity to make a visible impact while growing with the organization.

ABOUT THE ROLE

The Medical Assistant is an integral member of the clinical care team, providing high-quality patient care and supporting providers in delivering exceptional, value-based primary care services. This position combines clinical and administrative responsibilities to ensure efficient patient flow, accurate documentation, and a positive patient experience. The Medical Assistant works collaboratively with providers, practice leadership, and front office staff to promote quality outcomes, operational excellence, and compassionate care for every patient.

WHAT YOU WILL DO

· You prepare patients for examinations by obtaining vital signs, medical histories, completing medication reconciliation, and documenting clinical information accurately in the electronic health record (Athena and/or eClinicalWorks).

· You assist providers during examinations, treatments, and minor office procedures while ensuring patient comfort, safety, and a positive clinical experience.

· You administer medications, injections, immunizations, EKGs, point-of-care testing, and specimen collection in accordance with organizational policies and scope of practice.

· You coordinate laboratory testing, referrals, prescription refill requests, and patient follow-up to promote continuity of care and timely patient communication.

· You educate patients on medications, preventive care, treatment plans, and provider instructions while answering questions with professionalism, compassion, and empathy.

· You maintain clean, organized, and fully stocked exam rooms while adhering to infection prevention, OSHA, HIPAA, and safety standards.

· You accurately document patient encounters, clinical procedures, and provider orders to support quality care, regulatory compliance, and appropriate reimbursement.

· You collaborate with providers, Patient Service Representatives, and clinic leadership to promote efficient patient flow, support value-based care initiatives, and deliver an exceptional patient experience.

High school diploma or GED required; Associate’s or Bachelor’s degree in healthcare, business, or  a related field preferred

2+ years of experience in a healthcare or clinical setting, preferably in a patient-facing role

Familiarity with medical terminology and health insurance processes

Experience with electronic medical records (EMR/EHR) systems (e.g., Epic, Cerner, Athenahealth)

Excellent communication and interpersonal skills