The Assistant Store Manager at Susie’s Campus Store is a student leadership role designed to provide hands-on experience in retail management, merchandising, and entrepreneurship. This position allows students to actively participate in running a campus retail business while developing real-world skills in sales, marketing, and operations. This role is ideal for students seeking immersive learning opportunities connected to coursework in business and fashion marketing.

Learning Outcomes

• Students in this role will gain experience in:
• Retail operations and sales strategy
• Visual merchandising and product development
• Digital commerce (Shopify) and social media marketing
• Leadership, teamwork, and customer engagement
• Real-world business decision-making in a live retail environment

Key Responsibilities

Store Operations

• Assist with daily store operations, including opening/closing, transactions, and customer service
• Operate Shopify POS system for in-store and mobile (pop-up) sales
• Maintain store cleanliness, organization, and visual merchandising standards
• Support inventory management, restocking, and product organization

Sales & Customer Experience

• Deliver excellent customer service to students, faculty, staff, and campus visitors
• Actively engage customers and support sales initiatives
• Assist with promotions, special events, and campus pop-up shops (theater productions, inauguration events, etc.)

Merchandising & Product Development

• Collaborate on product selection, pricing, and merchandising displays
• Support development of new merchandise aligned with campus branding and events
• Work with campus partners such as Screen Queens on custom apparel

Marketing & E-Commerce

• Assist with social media content and in-store promotions
• Support Shopify e-commerce operations, including product uploads and order fulfillment
• Collaborate with classes (e.g., Social Media Marketing, DECA) on campaigns and retail strategy

Leadership & Team Collaboration

• Serve as a peer leader and role model for other student employees
• Help train and support new student team members
• Contribute ideas to improve store performance and customer experience

Qualifications

• Must be currently enrolled at Stephens College
• Must be pursuing a degree in Business Administration or Fashion Marketing & Management (or related program)
• Strong interest in retail, marketing, or entrepreneurship
• Reliable, professional, and customer-focused
• Ability to work flexible hours, including evenings and special events

Preferred Skills

• Strong communication and teamwork skills
• Basic understanding of retail, sales, or merchandising
• Interest in social media, branding, or e-commerce
• Leadership potential and willingness to take initiative