Mur-chol-uh-jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world.
Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchTeam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner!
Merchology seeks a Pre-Press Specialist for our Customer Service team. Reporting to the Art Manager, the Pre-Press Specialist is a critical role that provides customers with a review of their logo on specified products to ensure brand alignment. A keen eye for detail and a commitment to quality control are essential for success in this position.
PRIMARY RESPONSIBILITIES
A successful Pre-Press Specialist will:
- Conduct thorough process and quality reviews of customer logos utilizing Adobe Creative Suite, with a focus on Photoshop and/or Illustrator.
- Perform comprehensive reviews of customer logos, meticulously assessing color correction needs, and efficiently coordinate the routing process to the Digitizing team.
- Have a collaborative demeanor to build relationships and trust with customers who seek assistance with logo edits.
- Thrive in a fast-paced environment interacting with colleagues and customers via chat, email, and phone.
- Timely communication and collaboration with Digitizing and Customer Service teams.
- Additional projects or duties as assigned.
- High school diploma or GED required; Associates or Bachelors degree preferred
- Proficiency in Adobe Photoshop and Illustrator is nice to have
- Friendly and team-oriented attitude to Win as a Team
- Microsoft Office Suite proficiency
- HubSpot or CRM knowledge a plus
- Efficient and detail-oriented
WHAT WE OFFER
In addition to an outstanding creative culture, authentically nice people, and interesting work, we have:
- Generous PTO (18 days per year)
- 8 company-paid holidays
- Hybrid work schedule for select departments
- 40 hours of paid volunteer time
- 401(k) with match
- Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options
- Company-paid life insurance
- Company-sponsored social events
- Premium brand partner discounts
- Employee-led Committees
LOCATION
- 3000 Niagara Lane North, Plymouth, MN 55447
- Remote hybrid role: Three days onsite and two days remote following training - there is no option for fully remote work
INDUSTRY
- Business to Business eCommerce and Apparel
Merchology is an equal opportunity employer and certified Disability-owned Business Enterprise. We celebrate diversity and are committed to a workplace where personal and professional growth are achieved through inclusion. If you require disability resources to submit your application, please email jobs@merchology.com for assistance.