Development Operations Specialist
Willow Development & Public Relations
Description

  

The Baby Fold is a local nonprofit organization that has been successfully wrapping services around children and families since 1902, offering life-critical support such as foster care, special education, early childhood programming, and post-adoption support. The Baby Fold is a unique resource with a strong and enduring heritage. We care for our youngest citizens so they can be blessed with loving homes, stable lives, and the futures they deserve. 


Benefits

· Medical, Dental, & Vision Insurance and $500 employer-funded HSA

· 403(b) Retirement Plan with employer match

· Life & Long-Term Disability Insurance at no cost

· Short Term Disability

· Health Savings Account, Flexible Spending Account, and Dependent Care Plan

· Generous Paid Vacation, Personal time, Sick time, and Paid Holidays

· Tuition Reimbursement and Professional Development

· Employee Assistance Program

· Paytient - $1,500 line of credit for medical, mental health, & veterinary services

· Candidly - student loan navigation support


Summary

· The Development Operations Specialist serves as the operational hub of The Baby Fold's Development & Public Relations Department. 

· Combines fundraising operations, CRM administration, project management, event planning, marketing support, and department administration into one highly collaborative role.

· Oversees donor database (CRM) administration, gift processing, reporting, financial reconciliation, fundraising operations, project management, and department administration. 

· Leads the planning and operational execution of fundraising events, community engagement initiatives, donor communications, marketing support, and volunteer coordination.

· Ideal for someone who has experience coordinating with outside marketing firm and/or consultant, enjoys database management, event planning, project coordination, process improvement, and supporting a mission-driven organization. 

· Success comes from exceptional organization, initiative, customer service, attention to detail, and the ability to manage multiple priorities. 

Requirements

   

· Minimum of three years of experience in administrative support, office management, fundraising operations, database administration, CRM management, accounting, marketing, communications, event planning, or a related field. 

· Bachelor’s degree preferred (not required) 

· Proficiency in Microsoft Office (especially Excel, Word, Outlook, and PowerPoint); experience with donor database or CRM software preferred. 

· Strong project management, organizational, written, verbal, and interpersonal communication skills. 

· Ability to manage multiple priorities while maintaining exceptional attention to detail and accuracy. 

· Valid driver's license and adequate auto insurance. 

· Must successfully pass required background checks.


WORK HOURS: Full time, in-person, 37.5+ hours/ week.

LOCATION:108 East Willow St. Normal, Illinois.

MINIMUM SALARY: $50,000 annually.  This is a Salary/ Exempt position, salary is based on education and experience.


Statement of Inclusion: The Baby Fold is committed to fostering a culture of respect and inclusion, where each individual feels empowered and where our differences are celebrated. We encourage each other to engage in meaningful conversations, seek out different perspectives, and continually work to cultivate an environment where all ideas are valued.

Salary Description
$50,000 salary/ exempt