Position Overview

We are seeking a versatile, community-minded EMT/Medical Assistant with a background as either an Emergency Medical Technician (EMT) or a Medical Assistant (MA). As part of the Allies healthcare staff in this hybrid role, the EMT/Medical Assistant is responsible for splitting time between supporting our stationary outpatient medical clinic and operating our community-facing mobile medical unit. As such, the EMT/Medical Assistant will leverage clinical training to deliver high-quality care, manage patient intake, assist licensed healthcare providers in both traditional clinic rooms and diverse community settings, and be an advocate for ALLIES’ mission. The EMT/Medical Assistant will work collaboratively with other clinic and agency staff, and a multitude of agencies. In the event of an emergency, the EMT/Medical Assistant will serve as a first responder.

Mission

To improve health and well-being, ALLIES provides integrated medical care, supportive human services, and community-based education for individuals living with, or at risk of HIV, viral hepatitis, and sexually transmitted infections.

Vision

ALLIES envisions a healthier community whereby people access integrated medical care and supportive human services in a respectful setting, free of stigma and discrimination.

Responsibilities

Mobile Medical Unit Operations

• Vehicle Operation & Logistics (EMT-focused / Authorized Drivers): Safely drive, maneuver, and park the mobile medical unit (large custom van or commercial vehicle) to designated community outreach sites. Perform pre-trip safety inspections and manage onboard power systems (generators/shore power).
• Community Site Setup: Set up and break down outdoor clinic infrastructure (awnings, ramps, tables, signs) and configure mobile hotspots/electronics for remote EHR (Electronic Health Record) connectivity.
• Community Triage: Conduct rapid patient intake, registration, and vital sign checks in non-traditional environments, adapting safely to changing weather and venue conditions.
• Field Emergency Response: Serve as the immediate first line of defense for on-site medical emergencies, utilizing advanced field assessment skills to stabilize acute patients and coordinate with local 911 dispatch.

Outpatient Clinic Operations

• Patient Intake: Escort patients to exam rooms, measure and record accurate vital signs (BP, pulse, temp, O2 sat), and document detailed medical histories and chief complaints in the Electronic Health Record (EHR).
• Provider Assistance: Assist physicians, nurse practitioners, or physician assistants with routine physical, minor procedures, wound care, and splinting.
• Laboratory & Point-of-Care Testing: Perform venipuncture for lab specimen collection, accurately label samples, and      run rapid point-of-care tests (blood glucose, urine dips, rapid strep/flu/COVID/HIV, urine pregnancy).
• Injections. Administering IM, Sub Q and intradermal injections.
• Clinic Administration (MA-focused): Support the administrative workflow as needed, including answering phone inquiries,      scheduling follow-up appointments, processing prior authorizations, and managing records.
• Supply & Inventory Control: Clean, sanitize, and restock exam rooms and mobile unit cabinets. Conduct daily quality checks on emergency crash carts, medical equipment, and automated external defibrillators (AEDs).

Organizational Expectations

· Seek out up-to-date information about Allies’ programs and services, as well as relevant local, regional and national health statistics that will inform and support our Mission

· Improve job knowledge by remaining aware of new regulations and best practices; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

· Embrace and exemplify organizational standards and guiding principles for processes, protocols, and utilization 

· Commit to Allies’ promise to sustain and extend diversity, equity, and inclusion

· Contribute to efforts which build and reinforce Allies’ distinctive, effective, and ethical practices

Knowledge Skills and Abilities

The Medical Assistant should have demonstrated experience in the following areas:

• Strong clinical assessment skills with the ability to quickly recognize a deteriorating patient condition.
• High level of cultural competence and excellent communication skills for engaging with diverse, underserved, or rural populations.
• Proficiency using Electronic Health Record (EHR) platforms and mobile technology.

Education & Experience

• Education: High School Diploma or equivalent. Graduation from an accredited EMT-Basic/Paramedic program OR an accredited Medical Assistant program.
• Licensure / Certifications (One of the following sets is required):
  • For EMT candidates: Active State or National Registry EMT Certification (NREMT), plus a current Basic Life  Support (BLS) / CPR certification.
  • For MA candidates: PCT,  Certified Medical Assistant (CMA, RMA, or CCMA) credential, plus current  Basic Life Support (BLS) / CPR certification.
  • 10 years of full-time experience in lieu of  certification.
• Driver Requirements: Valid State Driver’s License with a clean driving record (MVR check required). Comfort or experience driving oversized vehicles is highly preferred.
• Experience: Minimum 4-5 years of experience in an outpatient clinic, urgent care, emergency department, or active EMS field service.
• Phlebotomy skills a plus, training in phlebotomy is available

Physical Demands & Work Environment

• Frequent loading and unloading of clinical supplies, ramps, or awnings weighing up to 50 pounds
• Prolonged periods of driving, sitting, standing, and walking
• Exposure to outdoor weather conditions during mobile unit community deployments
• Assisting wheelchair users into the mobile medical unit

The designated budget for the Medical Assistant position is between $18/hour-$20/hour with distinctions made for education and direct service experience with client populations similar to Allies’. We comply with EEOC.