Who are we?

145 years and counting

F.A. Davis (FAD) is one of the oldest independent, family-managed publishing houses in America. Since 1879, we have been meeting the needs of Nursing, Medical, and Health Science professionals seeking information of the highest quality. F.A. Davis carries on that tradition through its digital, print, and online products for students, educators, and clinicians in Nursing and the Health Sciences around the globe. 

Our Values:

Customer Service:

Providing the highest level of customer service is something we pride ourselves on. We acknowledge our success is determined by the satisfaction of our customers and we strive to deliver 100% of what we promise in a courteous and effective way. 

Communication:

FAD employees value active listening, the importance of feedback and understanding different ideas and perspectives. We ensure all communication is clear, effective, efficient, and respectful. 

Collaboration:

Teamwork, welcoming new employees and promoting a cooperative team atmosphere. Understanding that as an employee of FAD you are part of a larger whole. 

Adaptability:

In a world that is ever-changing, FAD embraces the challenges of change, new ideas and progress. 

Position summary:

This position supports the day-to-day operations of Accounts Receivable and Accounts Payable, with primary responsibility for cash application, account reconciliation, collections support, credit processing, and finance operations administration. The role serves as a key backup within Accounts Payable and works closely with the finance team to maintain accurate records, support customer service, and ensure effective use of Business Central and related systems.

Minimum Qualifications/Experience:

• Proficiency in Microsoft Office, particularly Excel and Outlook
• Experience working in ERP/accounting systems required; Microsoft Business Central experience preferred
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Strong verbal and written communication skills
• Strong customer service orientation and professional problem-solving skills
• Experience with accounts receivable, cash application, collections or accounts payable preferred 

Key Duties and Responsibilities:

Accounts Receivable Responsibilities

• Apply customer payments accurately and timely 
• Research and reconcile unapplied cash and customer credits 
• Monitor assigned customer accounts and assist with collections follow-up 
• Process return authorizations and customer credits 
• Release orders, pro formas, and credit holds as appropriate 
• Respond to customer inquiries regarding invoices, credits, and payments

Accounts Payable Responsibilities

• Process invoices and check requests 
• Maintain vendor records and banking information 
• Support payment processing and electronic invoice workflows 
• Serve as backup for AP processing and check runs

Administrative & Operational Support

• Process freight billings and fulfillment-related credits 
• Support ERP process improvements and testing 
• Assist with documentation and process updates 
• Provide backup support across finance operations as needed
• Identify process improvement opportunities and support implementation efforts

Success in this role includes:

• Maintaining accurate and timely cash application 
• Keeping customer accounts current and well reconciled 
• Providing responsive support to internal and external customers 
• Adapting effectively to evolving systems and processes 
• Supporting overall finance team operations with reliability and professionalism
• Ensuring assigned transactions and account activities are completed accurately and within established timelines.

Education/Certifications:

• High School Diploma or equivalent; additional accounting or business coursework preferred.

Reporting to this position: N/A

Physical demands and work environment: 

• Work conducted in a home office setting
• High-speed internet access (at least 25 mbps download and 5 mbps upload) that must be reliable, available, accessible, and secure to successfully work from home. 
• Regular communication through verbal, written, visual, and auditory means
• Attendance of virtual meetings, including “camera on” meeting requirements
• Frequent sitting, computer work
• Repetitive movement of hands and fingers – typing and/or writing
• Limited travel may be required for company/team events

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee Focused:

• Remote work, half day Friday schedule from April through October, and generous PTO
• Retirement benefits
• Life and disability insurance 
• Comprehensive healthcare benefits
• Wellness initiatives 
• Family benefits
• Tuition and professional development reimbursement 
• Voted Philadelphia Top Workplace year over year since 2021, most recently with special recognition in Work/Life Flexibility. 

Why join us?

Do you want your work to make a difference? Join a company that is dedicated to developing teaching and learning solutions that meet the needs of nursing and health science students, educators, and practitioners. Work collaboratively with a diverse group of colleagues who share a passion for innovation and the production of high-quality products.  

F.A. Davis is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process.