Full-Time | Exempt

Reports to: Senior Director of Business Development

Compensation: $80,000 to $90,000

Potential Bonus: Up to 30% of base salary 

Schedule:  Monday–Friday | 8:30 a.m.– 5:00 p.m. 

Location: Davis, CA

Why Community Liaisons Choose YoloCares

When you join YoloCares, you’ll become part of a highly rated California nonprofit hospice organization dedicated to making a meaningful difference for patients, families, and communities.

As a Hospice Community Liaison, you’ll build trusted relationships with healthcare professionals, community partners, patients, and families while expanding access to compassionate hospice care and helping YoloCares reach more people who can benefit from our services.

What you can expect: 

• Ranked among the Top 1% of hospice providers in California for quality of care
• Nationally ranked among Modern Healthcare's Best Places to Work for five years, with more than 95% of employees saying they’re proud to work at YoloCares
• Competitive annual compensation of $80,000–90,000 
• Company laptop and cell phone
• Mileage reimbursement
• Company vehicle and gas card (if available)
• Comprehensive benefits package

Benefits

YoloCares offers a comprehensive benefits package that supports your health, financial well-being, and work-life balance.

• Comprehensive health insurance for employees (up to 100% employer-paid, depending on plan), with additional support toward covering dependents
• Dental insurance
• Vision insurance
• Life insurance
• Flexible spending account (FSA)
• Employee assistance program (EAP)
• Retirement plan with company matching
• Generous paid time off (PTO)
• Paid holidays
• Paid sick leave
• Training and professional development opportunities

About YoloCares

As a community-founded and community-grounded nonprofit with a nearly 50-year track record of caring for people living with life-limiting illnesses, YoloCares is committed to providing compassionate, innovative, and patient-centered care.

Our commitment to this mission is reflected in our accomplishments:

First California healthcare provider accepted into the prestigious National Partnership for Healthcare & Hospice Innovation.

Opened the West Coast's first community housing program for individuals living with a terminal illness who are also experiencing homelessness.

Created a unique five-star adult day program in Davis, California.

Our team of professionals sees their work not simply as a job, but as a human response to an inner voice. For many, it is a calling—a vocation dedicated to serving patients and families with compassion, dignity, and respect.

About the Role

The Hospice Community Liaison is responsible for developing and maintaining strategic relationships that increase awareness of YoloCares and expand access to hospice services.

Working closely with clinical and organizational leaders, you will engage with hospitals, physician groups, skilled nursing facilities, assisted-living and senior living communities,  and other healthcare and community organizations. You will identify growth opportunities, monitor market trends, evaluate referral activity, and develop partnerships that support the long-term success of the organization.

Key Responsibilities: 

Referral & Community Development

• Develop and maintain strong relationships with healthcare providers, referral sources, payors, skilled nursing facilities, assisted-living communities, senior living organizations, and other community partners.
• Identify and cultivate new referral sources and business opportunities.
• Serve as a knowledgeable and professional representative of YoloCares throughout the community.
• Educate referral partners and community organizations about YoloCares' hospice services and programs.
• Participate in community events, professional meetings, networking opportunities, and other activities that strengthen YoloCares' visibility and connections.
• Maintain regular communication with key partners and respond to their needs in a timely and professional manner.

Business Development & Market Growth

• Support sustainable growth of the hospice business unit through strategic outreach and market development.
• Research and identify new markets, services, and opportunities aligned with community needs.
• Monitor healthcare, hospice, senior care, and competitive trends that may affect organizational growth.
• Evaluate existing business development strategies and recommend adjustments based on results and market conditions.
• Identify opportunities to strengthen YoloCares' market position and expand access to services.
• Develop proposals and respond to requests for proposals (RFPs) from potential partners and customers, as appropriate.

Strategic Partnerships & Analysis

• Develop strategic partnerships that support organizational goals and community needs.
• Analyze referral, marketing, and business development data to measure the effectiveness of outreach initiatives.
• Track lead generation, referral activity, and market performance.
• Use data and market information to identify trends, opportunities, and areas for improvement.
• Provide recommendations to leadership regarding market development, partnerships, services, and outreach strategies.
• Partner with clinical and operational teams to support a seamless experience for patients and families.
• Share feedback from referral sources and community partners with appropriate internal teams.
• Provide guidance and support to hospice team members regarding community relationships and referral development.
• Build cross-functional partnerships that support organizational priorities.
• Communicate clearly and professionally with prospective customers, referral partners, healthcare professionals, community organizations, and other stakeholders.
• Represent YoloCares in a manner consistent with the organization's mission, values, and commitment to compassionate care.

• Relationship management and community outreach skills
• Business development and lead generation experience
• Knowledge of hospice, healthcare, and senior care sectors
• Financial and business acumen
• Excellent presentation and communication skills
• Strong interpersonal and customer-service skills
• Effective organizational and time-management skills
• Negotiation and problem-solving skills
• Research and analytical skills
• Strategic and big-picture thinking
• Familiarity with technology and platforms used in healthcare and business development
• Ability to build and maintain professional partnerships
• Ability to work independently and collaboratively
• Fast learner with adaptability to changing priorities
• Enthusiasm, professionalism, sincerity, and passion for the YoloCares mission

Education, Experience, & Licensing Requirements

• Bachelor’s degree in business administration, marketing, healthcare administration, communications, or related field; MBA a plus
• 5–10 years’ sales, marketing, business development, or related experience
• 3–5 years’ supervisory or management experience preferred
• Healthcare, hospice, home health, palliative care, or senior living experience preferred
• Valid California driver’s license
• Ability to meet YoloCares employment requirements, including background screening

Physical & Other Job Specifications

• Able to hear, speak, read, write, and type well enough to perform required job duties.
• Ability and willingness to maintain and drive a personal vehicle.
• Must have a valid California driver’s license and state-required automobile insurance if driving for YoloCares business.
• Ability to travel throughout the assigned service area for meetings, presentations, and community activities.
• Ability to perform the essential functions of the position, with or without reasonable accommodation.