POSITION:    Undergraduate Admissions Counselor

SUPERVISOR:  Director of Campus Admissions

DEPARTMENT:   Undergraduate Admissions

LOCATION:  On-campus, located in Tiffin, OH

JOB TYPE:  Full-time

SOC CODE: 21-1012

General Job Description for the Undergraduate Admissions Counselor:

The Undergraduate Admissions Counselor is responsible for recruiting and assisting in attracting and selecting a qualified and diverse undergraduate student who meets Tiffin University’s enrollment and academic needs. ?The position entails an eight-to twelve-week travel season, frequent phone, virtual, written, and e-mail correspondence, and evaluation of applicant files. A willingness to work weekends and evenings is also required.

Key Responsibilities for the Undergraduate Admissions Counselor:

· Recruit and assist in attracting, selecting, and supporting a qualified and diverse undergraduate student population aligned with Tiffin University’s enrollment and academic goals, while promoting the values of equity and inclusion. 

· Monitor the health of the recruitment funnel for the assigned student population. 

· Deploy strategic communication tactics to move students through the various stages of enrollment, from prospect, inquiry, applicant, admit, and deposit. 

· Accountable for contributing to the overall enrollment goals of the Undergraduate Admissions department. 

· Evaluate application files and recommend admission decisions. 

· Travel to high schools or set up virtual visits in assigned recruitment areas. 

· Travel to attend college day/night programs or attend virtual events within the assigned recruitment area. 

· Conduct oral presentations on and off campus. 

· Tele-counseling. 

· Maintain effective interpersonal and departmental communication. 

· Exhibit skills and attitudes that reflect good customer service. 

· Engage in professional development activities to stay current on best practices, trends, and policies related to college admissions and enrollment management. 

· Correspond and counsel prospective students and families about admission, financial aid, academic programs, extracurricular programs, and student life at Tiffin University. Counseling about general college planning is also necessary. 

· Assist in planning and executing recruitment events such as open houses, campus tours, admitted student days, and virtual info sessions to increase engagement and yield. 

· Conduct virtual, on-campus personal visits and group presentations for prospective students and their guests. 

· Assist in developing and implementing emerging electronic communication strategies while also determining how they should impact admission counseling efforts. 

· Assist in the training of tour guides and student employees when necessary. 

Qualifications for the Undergraduate Admissions Counselor:

Education:

• Bachelor’s degree and one year of experience directly related to student services. 
• A Master’s degree in a relevant field may be substituted for up to one year of the required experience. 

Experience:

· Experience working in education. 

· Knowledge of student recruitment, college admissions, and Tiffin University. 

· Experience in Slate or other CRM technology. 

Other:

• Excellent presentation abilities, oral and written communication skills. 
• Demonstrated ability in program planning. 
• Demonstrated computer skills, including proficiency in      Microsoft Office Suite. 
• Must have, or be able to obtain by time of hire, a valid driver's license. 
• Willing and able to travel and work some weekends/evenings. 

Why Join Tiffin University?

Tiffin University offers a collaborative, mission-driven environment where your financial expertise directly supports student success and institutional growth. We value innovation, transparency, and partnership—and provide the opportunity to make a meaningful impact.

At Tiffin University, we believe in taking care of our employees. That’s why all full-time employees enjoy a comprehensive benefits package designed to support their health, financial security, and work-life balance:

· Medical, dental, and vision insurance to keep you and your family healthy.

· Health Savings Account with annual employer incentive contribution & Flex Spending Account with options to save pre-tax dollars for medical, dental, and vision expenses.

· Employer-paid basic life insurance and long-term disability, plus voluntary plans for supplemental life insurance and short-term disability.

· A 403(b)-retirement plan with employer matching contributions to help you plan for the future.

· Generous paid annual and sick leave, plus paid holidays throughout the year.

· Educational tuition benefits for you and eligible family members.

· Access to a confidential Employee Assistance Program (EAP) for personal and professional support.