Join the Helm Team!
Are you highly organized, customer-focused, and energized by supporting successful client partnerships? Helm is looking for a motivated Sales Coordinator to play a key role in supporting our sales and client service teams. This is an exciting opportunity for someone who enjoys building relationships, solving problems, and contributing to a fast-paced, collaborative environment.
As a Sales Coordinator, you'll serve as a vital connection between customers, suppliers, and internal teams, helping ensure projects move seamlessly from concept to completion. If you're a strong communicator who thrives on teamwork and delivering exceptional customer experiences, we'd love to hear from you.
What You'll Do
- Build and maintain strong customer relationships by providing exceptional support through phone and email communications.
- Act as a trusted resource for customers by answering questions, providing information, and ensuring a positive client experience.
- Collaborate with suppliers to review artwork, proofs, and project materials while ensuring compliance with client requirements and brand standards.
- Coordinate the approval and processing of project deliverables.
- Take ownership of customer and vendor requests, proactively identifying solutions and escalating issues when needed to ensure timely resolution.
- Partner closely with cross-functional teams to keep projects on track and exceed client expectations.
- Contribute to a positive, team-oriented culture by supporting colleagues and assisting with initiatives that drive client success.
What We're Looking For
- Bachelor's degree in Business, Marketing, Advertising, or a related field preferred, but not required.
- Strong written and verbal communication skills with the ability to interact professionally with customers, vendors, and team members.
- Excellent organizational skills and attention to detail.
- A proactive mindset with strong problem-solving capabilities.
- A strong work ethic, a positive attitude, and an eagerness to learn and grow.
- Ability to manage multiple priorities while maintaining a high level of accuracy and customer service.
- A collaborative team player who enjoys helping others succeed.
Why Helm?
At Helm, we believe our people are our greatest asset. We foster a supportive and collaborative culture where innovation, teamwork, and professional growth are encouraged. You'll have the opportunity to make a meaningful impact while working alongside talented professionals dedicated to delivering outstanding results for our clients.