WHAT MAKES VOA SPECIAL?

Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. We engage faith, relationship-building, and volunteers wherever we go to lift up and support Colorado’s most vulnerable citizens.

**  The Veteran Case Manager is responsible for assessing eligibility, conducting intakes, coordinating services and providing case management for homeless veteran men and women residing in the Grant Per Diem program. Conducts educational training and other activities for enrolled veterans where gaps in these services exist. Provides resources and information to enrolled veterans regarding employment assistance, mental health, drug and alcohol rehabilitation services and housing resources. 

Essential Duties and Responsibilities 

· Ensures Veteran voice is incorporated into programmatic evaluation and improvement.

·Coordinates services that lead to housing for homeless veterans. 

·Works closely with VA to determine eligibility, benefits, and other support services for each participant.

·Develops life skills programs, which involves the recruitment of individuals to teach such topics as obtaining and maintaining employment, living independently, emotional coping strategies and negotiating systems.

·Creates and implements regular and relevant activities and projects for program participants, such as employment groups, spending/savings plans, and health education.

·Locates volunteer and community service opportunities for program participants.

·Responsible for communicating program information to interested individuals and participants in a timely manner.

·Acts as a community liaison for Volunteers of America, maintaining cooperative working relations throughout the community.

·Collects pertinent statistics and prepares reports as required by funding source.

·Where indicated assists Senior Manager with monthly billing forms to VA and DHS. Tracks monthly, quarterly and annual statistics and demographics.

·Attends staff meetings weekly, in-service training as required and meets periodically with the Senior Manager for input and exchange of information.

·Ensures maintenance of the facility as a comfortable and orderly environment and provides direct crisis intervention services with clients.

·Responsible for conducting weekly Veteran house meetings.

·Able to give educational presentations to community groups, attend professional meetings when requested and conduct on-site tours.

·Maintains case notes and other paperwork as required.

·Performs job responsibilities in accordance with the Social Work Code of Ethics.

·Performs all other duties as assigned.

Supervisory Responsibilities

· There are no supervisory responsibilities for this position.

Working Conditions and Physical Requirements

· Sitting or standing at a desk for long periods of time in an office environment. Some lifting and carrying of loads up to 30 pounds may occasionally be required. 

· Mobile position, driving required

Position Type and Expected Hours of Work

· Part time Case Manager, 20hrs per week Monday through Friday

Location 

· Durango Community Shelter- Durango, CO

SALARY RANGE:  $23.00-$25.00/hr

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Volunteers of America is an EEO Employer

Position will remain open until filled

VISA SPONSORSHIP NOT OFFERED FOR THIS ROLE

Veterans Strongly Encouraged to Apply

Competencies

· Models core culture attributes of VOACO that include “AIRS” (Accountability, Integrity, Respect and Service).  

· Models and pursues with vigor VOAC’s three strategical critical virtues of HHS (Hungry, Humble, People Smart).

· Demonstrates servant-leadership and models open communication. Commits to providing a nourishing, truthful, approachable, joyful and healthy environment.

· Demonstrates compassion for helping those that are the most vulnerable in our community. 

· Demonstrates knowledge of or a strong willingness to learn about poverty, human service government programs, VOAC solutions and services, homelessness, aging, veterans, at-risk youth and helping those most vulnerable in our society.

  Minimum Qualifications of Position

· Bachelor’s degree or the equivalent in a related area.

· One-year direct experience with vulnerable populations, including a working understanding of mental health issues and treatment modalities.

· Own automobile, Colorado-mandated automobile insurance and good driving record required.

Preferred Qualifications of Position

· Individuals with veteran status and/or veteran experience preferred.

· Training in de-escalation techniques/conflict mediation

· CPR/AED Certification

Knowledge and Skills

· Knowledge of Microsoft Office products and Windows environment

· Excellent verbal and written communication skills

· Strong organization and problem-solving skills.