Overview:  Provide general office assistance and support to Spiritual Growth Outreach program. Respond to Spiritual Growth Group (SGG) inquiries and requests; update/maintain SGG database, social network sites and discussion groups. 

Responsibilities (include but are not limited to):

• Initiate and maintain contact with existing SGG groups and regional volunteers through phone calls/e-mail/social media, etc. 
• Develop new SSG Groups via requests from telephone and email inquiries: send out “Starter Kit”. 
• Respond to and follow up on new group inquiries and requests for local group contacts; encourage registration with follow-up calls or e-mail; provide guidance on registration forms and procedures. 
• Perform data entry in Aptify database for weekly maintenance of Spiritual Growth Group lists. 
• Work with Study Groups & Prayer Groups Coordinator and Asst. Director, Annual Fundraising and Membership to identify, target and recruit new group members. 
• Maintain and monitor sponsored social network sites/discussion groups. 
• Nurture relationships with group members/volunteers to provide support and assistance for their ongoing group needs. 
• Open and sort mail, prepare books and materials for shipping/mailing to Spiritual Growth Groups as needed. 
• Assist with Outreach Services information table at all Headquarters Conference registrations and other events as needed. 
• Act as backup to monitor Study Group email box.
• Act as backup for Study Groups & Prayer Groups Coordinator to pull monthly Prayer list names and mail lists.
• Assist with special projects as needed. 
• Ability to work a flexible schedule on occasion, including evenings and weekends.
• Assist with special projects as needed.
• Other related projects and relevant duties as needed 

Required Education and Experience:

• High School diploma or equivalent combination of training and experience.
• Minimum two years’ experience in customer service experience.
• Minimum two years’ data entry experience.
• Minimum two years’ experience working Microsoft Office and web-based applications.
• Experience with membership management software (Aptify), preferred.
• Relevant and equivalent work experience includes volunteer work, internships, freelance work, and transferable skills.

Required Knowledge, Skills and Abilities: 

• Knowledge of philosophy of the key principles in the Edgar Cayce readings, particularly kindness, active patience and a service orientation.
• Proficient skills in Microsoft Office including Word, Outlook, and Excel and web-based applications required.   
• Strong interpersonal/customer service skills – including the continuous demonstration of courtesy, friendliness, a positive outlook, patience, kindness, and cooperation with a service orientation. 
• Excellent communication skills required, oral, written and listening, to exchange information with a variety of individuals. 
• Requires strong skills in data entry, proofreading and data analysis. 
• Strong time-management and multi-tasking skills with the ability to manage competing deadlines required. 
• Strong interpersonal skills in problem solving, tact, diplomacy and objectivity required. 
• Excellent organization skills and detail orientation, yet the ability to keep an eye on the bigger picture. 
• Demonstrated ability to keep confidential all Spiritual Growth and A.R.E. related information, including donor, member, customer and staff information required. 
• Good working knowledge of A.R.E. resources and available services. 
• Ability to work with direct supervision, with average level of independent judgment, permitting latitude for independent decision making with changing priorities.  
• Ability to maintain a strong customer focus with demonstrated enthusiasm/respect in working with people from diverse backgrounds is required. 
• Emotional intelligence and maturity – demonstrating adaptability, engagement, and enthusiasm. 
• A good sense of humor.

Special Job or Training Demands: 

• Familiarity with the Edgar Cayce readings, philosophy and purpose of A.R.E. is desired.
• Participation in a Spiritual Group is encouraged. Multiple options are available from which to choose.

Scope and Impact of the position

• This position acts continuously as a representative of the A.R.E. as an organization; must project a positive image of Edgar Cayce’s A.R.E.

Physical Requirements:

• The ability to move between buildings on uneven ground and to use staircases in historical buildings without elevators.
• Ability to life and carry 15 lbs. of boxes of materials/supplies and transport over uneven ground on a regular basis.
• Requires periods of sitting and using a computer keyboard, looking at a computer screen. 
• Entails the ability to have good physical stamina

Equal employment opportunity for all is an essential philosophy at the A.R.E. and throughout the organization, including Atlantic University, Edgar Cayce Foundation, Cayce/Reilly School of Massage, and the A.R.E. Health Center and Spa.  We will evaluate all applicants for employment without regard to sex, race, religion, marital status, sexual orientation, age, national origin, color, veteran status, non-disqualifying disability, genetic information, or any other characteristic protected by law.

At A.R.E., we are committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. This job description outlines the typical functions of the position, and employees with disabilities can perform these essential functions with or without reasonable accommodations. We will provide accommodations unless doing so would cause an undue hardship for the employer. We are an equal opportunity employer and do not discriminate on the basis of disability. It is the responsibility of the employee to notify their supervisor or Human Resources of the need for an accommodation.