The Engineering Manager leads the day-to-day operations of the Engineering Department, overseeing a team responsible for corrective and preventive maintenance across GGP Parks. This role is responsible for team leadership and development, maintenance operations, CMMS administration, budgeting, contractor management, and safety compliance. Working closely with the Facilities Director, Facilities Asset Management (FAM) team, and park leadership, the Engineering Manager utilizes performance data to drive operational decisions, ensure asset reliability, support facility improvements, and maintain a safe, efficient, and guest-focused environment.
Essential Duties & Responsibilities
Leadership & Team Development
- Lead and manage the Engineering Team, including establishing expectations, recognition, performance management, training, scheduling, and employee development.
- Establish department goals, performance metrics, and accountability standards to drive operational effectiveness.
- Foster a collaborative, service-oriented, and safety-focused culture.
- Support recruiting, onboarding and retention efforts.
- Create a work environment where team feels empowered, valued and invested in while removing barriers and helping to set them up for success.
- Maintenance Operations & Asset Management
- Oversee corrective and preventive maintenance activities across all facilities.
- Manage work requests, work orders, preventive maintenance schedules, and team workload distribution.
- Conduct facility inspections and implement maintenance procedures and best practices to improve asset reliability and operational efficiency.
- Support the planning and execution of capital improvement and asset replacement projects.
CMMS Administration & Operational Analytics
- Ensure effective use, accuracy, and compliance within the CMMS, including work order, purchase order, and preventative maintenance management.
- Utilize reporting and performance metrics to monitor department performance, identify trends, and support decisions related to staffing, scheduling, equipment, and facility investment.
- Recommend and implement process improvements based on operational data.
Budget, Vendor & Contractor Management
- Develop and manage departmental operating budgets, monitor expenditures, and identify opportunities for cost savings and operational efficiencies.
- Forecast maintenance, labor, and capital needs in collaboration with the Facilities Director and FAM team.
- Manage contractor and vendor relationships, including sourcing, negotiations, performance monitoring, and regulatory compliance.
Collaboration, Safety & Compliance
- Collaborate with park leadership and other departments to prioritize maintenance activities and support operational goals.
- Ensure compliance with OSHA requirements, company policies, and applicable regulations.
- Lead safety initiatives, training programs, inspections, incident investigations, and corrective actions to maintain a safe work environment.
- Maintain required safety documentation, certifications, and training records.
Other Responsibilities
- Perform other duties as assigned.
- Periodically perform the role of Manager on Duty for the park.
Qualifications
- Bachelor's degree in Facilities Management, Construction Management, Business Management, Engineering, or related field preferred; equivalent experience or applicable contractor licensure may be substituted.
- Minimum of five (5) years of facility management experience.
- Minimum of three (3) years of leadership experience managing maintenance or technical personnel.
- Experience operating heavy equipment, including forklift, manlift, tractor, skid steer, and similar equipment preferred.
- Valid driver's license and ability to operate company vehicles.
Knowledge, Skills & Abilities
- Demonstrated leadership, team development, and performance management skills.
- Knowledge of building systems, including electrical, mechanical, plumbing, carpentry, and general facility maintenance.
- Experience with budgeting, forecasting, contractor management, and operational planning.
- Proficiency with CMMS platforms and Microsoft 365 applications.
- Strong analytical, organizational, problem-solving, and decision-making abilities.
- Excellent communication, collaboration, and interpersonal skills.
- Knowledge of OSHA requirements, workplace safety standards, and maintenance best practices.
Leadership Competencies
Managers in this role are expected to demonstrate all of the organization's leadership competencies, including:
- Connection – Builds trust, develops employees, and fosters strong relationships across departments and external partners.
- Alignment – Creates clarity around priorities, aligns team performance with organizational goals, and promotes cross-functional collaboration.
- Acumen – Utilizes operational, financial, and maintenance data to make informed business decisions and optimize resources.
- Evolution – Leads change effectively, drives continuous improvement, and embraces innovation in maintenance operations and asset management.
- Performance – Establishes high standards, develops team capability, and delivers measurable operational results through accountability and leadership.
Physical Demands
The physical demands described here are representative of those necessary to successfully perform the essential functions of the Engineering Manager role.
- Ability to lift and/or move up to 70 pounds.
- Ability to stand, walk, sit, bend, climb, balance, stoop, kneel, crouch, and crawl as required.
- Ability to climb ladders and work at varying heights.
- Good manual dexterity for operating tools, equipment, computers, and maintenance systems.
- Ability to work indoors and outdoors in varied weather and environmental conditions.
- Visual and auditory ability sufficient to safely inspect facilities, equipment, and maintenance activities.
Work Environment
- Work is performed in office, maintenance, and operational park environments.
- Regular exposure to mechanical equipment, electrical systems, construction activities, and maintenance operations.
- May be exposed to excessive noise, dust, chemicals, fumes, odors, moisture, temperature extremes, and varying weather conditions.
- Required use of personal protective equipment (PPE) as applicable.
- Frequent interaction with employees, contractors, vendors, and department leaders.
- Will require after-hours, weekend, holiday, or emergency response support, as needed.
Safety-Sensitive
This is a safety-sensitive position. Applicants, regardless of whether they are a medical marijuana licensee, must receive a negative result on a 10-panel, pre-placement drug screening to include THC, prior to beginning work.