Toyota of York is hiring for a Customer Support Specialist/Cashier in our Service Center! This position involves working in a fast-paced, fun environment. The cashier handles all aspects of customer check-out as well as several administrative and miscellaneous duties to ensure good hospitality for our customers. This position is ideal for someone who enjoys working with people and using their exceptional organizational and customer service skills.
Hours: Tuesday-Saturday, 9am-6pm (one Saturday off a month)
Rate: starting at $15
Responsibilities and Duties
· Receives cash, checks and credit card payments from Service and Parts customers and records the amount received
· Verifies accuracy of the customer’s bill using the dealership’s computer system and closed paid tickets
· Directs customers who have additional questions or concerns to their Service Advisor or other appropriate individual
· Records monies received on daily settlement sheets and verifies against cash-on-hand.
· Balances drawer at end of shift.
· Monitors list of customers in waiting area and follows up with service advisors and customers appropriately
· Maintains a pleasant environment for customers by monitoring coffee station
· General office duties including scanning customer invoices
· Answering phones and scheduling customer appointments
· Other miscellaneous duties as assigned
Job Requirements:
- Valid Driver's License required
- Evening and weekends availability required
- Previous customer service/cashier experience preferred
- High school diploma or equivalent preferred
- Excellent customer service skills
- Positive attitude
- Strong organization and communication skills
- Ability to multitask
- Ability to stand and walk for 75% of the shift
- Occasionally lifting up to 25 lbs.
- Must be currently eligible to work in the U.S.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.