JOB DESCRIPTION – QUALITY CONTROL

Katella team members will be ambassadors of the Katella brand and always provide the highest level of Hospitality to our guests. It is expected all team members commit to being part of a growing company and exude a professional demeanor while remaining personable for our guests. Katella’s mission is to create a memorable and thoughtful dining experience for every guest that comes through Katella’s door while providing the highest quality product at absolute best value.  

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Conduct routine inspections of baked goods to ensure they meet visual, taste, texture, and overall quality standards.
• Collaborate with bakers and production staff to address any quality concerns and provide immediate feedback for improvements.
• Check incoming ingredients for freshness, quality, and adherence to specifications before use.
• Verify that the baking process follows established recipes and procedures accurately. Monitor temperature, baking time and equipment settings to ensure consistent product quality.
• Maintain a clean and sanitary work environment in accordance with food safety regulations.
• Conduct regular hygiene and sanitation inspections of equipment, workspaces, and personnel. Ensure that all employees follow proper food handling, personal hygiene, and safety protocols. 
• Collaborate with bakery team members to educate them on quality control best practices.
• Perform other duties assigned by management.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• California Food Handlers card is required for all food service employees who prepare, store, and serve food.
• Bilingual – English/Spanish skills helpful, but not required.
• Excellent problem-solving skills and the ability to identify and address quality-related issues.
• Strong communication skills

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this job, the employee is regularly required to talk or listen. Employee may occasionally lift up to 50 lbs. and perform repetitive motions such as reaching, bending, kneeling and crouching. May occasionally handle tools and kitchen/bakery equipment. Specific sensory abilities required by this job include sight and hearing. 

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship