Benefits Manager / Benefits Specialist

Remote | Full-Time | Human Resources

Make an Impact on the Employee Experience

We are looking for a Benefits Manager / Benefits Specialist to join our Human Resources team and play a key role in delivering a high-quality benefits experience for our employees. This position will support the administration, compliance, communication, and ongoing delivery of our employee benefits and leave programs.The ideal candidate must be detail-oriented, knowledgeable about employee benefits, comfortable working with data and HR systems, and passionate about helping employees understand and access their benefits. This role works closely with HR leadership, payroll, finance, HRIS, employees, physicians, brokers, and external vendors.

What You'll Do

• Administer and continuously improve employee benefits programs, including health, dental, vision, life, disability, retirement, wellness, and leave programs.
• Serve as a trusted resource for employees, providing guidance and education on benefits, leave programs, and related HR policies.
• Coordinate annual open enrollment, new hire benefits education, and ongoing employee benefits communications.
• Manage benefits and leave administration, including eligibility, enrollments, claims, data accuracy, and employee support.
• Partner with HR, payroll, HRIS, finance, brokers, carriers, and vendors to ensure accurate and efficient benefits administration.
• Monitor benefits programs for compliance with applicable federal, state, and local regulations and support required reporting and filings.
• Manage and analyze benefits data, invoices, payroll deductions, and utilization to identify trends, ensure accuracy, and support cost-effective decisions.
• Coordinate Workers’ Compensation and leave of absence processes, working closely with employees, managers, and external partners.
• Support the development of benefits policies, procedures, communications, and employee wellbeing initiatives.
• At the Manager level: Provide leadership and mentorship while contributing to benefits strategy, vendor management, and program design.

What We're Looking For

Benefits Manager candidates will typically bring:

• 5+ years of progressive experience in benefits administration.
• 2–3+ years of experience in a senior, lead, or management-level benefits role preferred.
• Strong knowledge of U.S. benefits regulations and compliance requirements.
• Experience managing brokers, vendors, benefits platforms, and benefits programs.
• Experience analyzing benefits data and making recommendations based on trends and costs.
• Strong organizational skills and attention to detail.
• A customer-focused approach to supporting employees.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• Experience with HRIS and benefits administration systems.
• Strong communication and interpersonal skills.
• Excellent attention to detail and follow-through.
• Ability to manage multiple priorities and meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to maintain strict confidentiality when handling sensitive employee information.
• HR or benefits certification such as CEBS, CBP, SHRM-CP, or SHRM-SCP is a plus.

Work Environment

This is a remote position performed from a professional home office. Employees must maintain a quiet, secure workspace with reliable high-speed internet. The role involves extensive computer use, virtual communication, and collaboration with employees and external partners. Because this position handles confidential employee and benefits information, a high level of discretion and HIPAA-compliant handling of sensitive information is required. The level of the position will be determined based on the selected candidate's experience, qualifications, and scope of expertise.  

LucidHealth is an Equal Opportunity Employer.