Responsible for driving enrollment growth for eMerge Career Collaborative, a post-secondary training program designed for learners with disabilities. This role manages the full admissions cycle: outreach and recruitment, applicant assessment, eligibility screening, and completion of admission documentation. The Admissions & Enrollment Coordinator serves as the first point of contact for prospective students, families, referral partners, and community agencies, and plays a critical role in ensuring learners are matched to a program that supports their success.
Responsibilities:
Recruitment & Outreach:
- Develop and execute a recruitment strategy to meet quarterly and annual enrollment targets.
- Represent eMerge Career Collaborative at community events, high school transition fairs, vocational rehabilitation meetings, and disability service provider events.
- Build and maintain referral relationships with school districts, Vocational Rehabilitation (VR) counselors, group homes, case managers, and community-based organizations serving individuals with disabilities.
- Conduct informational sessions and campus tours for prospective students and families.
- Maintain a consistent pipeline of qualified leads through outbound calls, emails, and in person outreach.
Assessment & Screening:
- Conduct intake interviews with prospective students to determine program fit, support needs, and readiness.
- Administer or coordinate required preadmission assessments in partnership with program staff (academic, vocational, or functional assessments as applicable).
- Review documentation of disability, prior IEP/504 plans, psychological evaluations, or VR case files to confirm eligibility.
- Collaborate with program staff to identify reasonable accommodations needed for successful enrollment.
- Communicate assessment outcomes clearly to applicants and families, including next steps.
Admission Documentation and Compliance:
- Manage the complete admissions file for each applicant, ensuring accuracy and completeness.
- Collect and process required documents: applications, proof of disability, academic records, identification, and funding authorization (VR, private pay, scholarship, or grant).
- Ensure all documentation meets state licensure, accreditation, and funding source compliance standards.
- Maintain applicant data in the student information system (SIS) or CRM, tracking status from inquiry through enrollment.
- Prepare and submit accurate enrollment reports to the Director of Education and Workforce Development.
Student & Family Support
- Guide applicants and families through the enrollment process, answering questions about program structure, cost, funding, and expected outcomes.
- Coordinate with the Director to schedule orientation and ensure a smooth transition from admissions to program start.
- Follow up with accepted students prior to start date to reduce summer melt or pre-enrollment attrition.
Other:
- Demonstrate professionalism, reliability, patience, empathy, adaptability, and cultural sensitivity in all interactions.
- Comply with all MTC policies and procedures, including safety and emergency protocols, HIPAA, confidentiality standards, and all applicable federal, state, and local regulations.
- Focus on a people-first approach across the organization.
- Diagnose problems quickly, foresees potential issues, and delivers resolution.
- Maintain a collaborative work environment and work well with others.
- Perform additional duties as assigned.
Required:
- Bachelor's degree in Education, Human Services, Rehabilitation Counseling, Social Work, or related field, or equivalent combination of education and experience is required.
- 2 to 4 years of experience in admissions, recruitment, case management, or direct service to individuals with disabilities.
- Working knowledge of IEP, 504 plans, VR referral processes, and disability documentation standards.
- Strong interpersonal, verbal, and written communication skills.
- Relationship building and community engagement.
- Attention to detail and documentation accuracy.
- Empathy and cultural competence working with individuals with disabilities.
- Organizational skills to manage a multi-step admissions pipeline.
- Data driven approach to recruitment and reporting.
- Valid driver's license and reliable transportation for community-based recruitment activities.
- Must pass a Level II background check/fingerprinting (https://info.flclearinghouse.com) and drug screening.
Preferred:
- Experience working directly with the disability community in an educational or vocational setting.
- Familiarity with Florida Vocational Rehabilitation referral and funding processes.
- Bilingual (English/Spanish or English/ASL) a plus.
Why Join Us?
- Rewarding opportunity to make a meaningful impact in the lives of individuals with disabilities.
- Opportunity to be part of a mission-driven organization.
- Collaborative and supportive work environment.
- Competitive benefits package.
- Professional development and growth opportunities.
Compensation: Full-time Exempt, $48K - $52K annually
If you are friendly, focused on people-first and thrive in a dynamic environment, we encourage you to apply!
MTC is a drug-free workplace and an Equal Opportunity Employer.