MAJOR RESPONSIBILITIES

The Health Home Plus (HH+) Supervisor provides supervision to Health Home Plus Care Managers/Care Coordinators serving individuals with serious mental illness, and other complex behavioral and physical health needs. The Supervisor is responsible for ensuring that HH+ services are delivered in accordance with New York State Department of Health (NYSDOH), Office of Mental Health (OMH), Health Home, Medicaid, and agency requirements.

DETAILED RESPONSIBILITIES

¨ Provide care coordinators with support and guidance in managing their caseload

¨ Supervise Care Coordinators as they coordinate comprehensive medical and behavioral care to clients during scheduled supervision. 

¨ Review member's progress notes for detail and completeness.

¨ Review and approve member’s documentation in electronic health record 

¨ Coordinate/case conference with other social service networks as needed

¨ Monitor program performance, productivity, quality, and compliance with HH+ requirements.

¨ Assume other duties as assigned by the Director for program success.

QUALIFICATIONS:

¨ Managerial skills and knowledge

¨ Computer knowledge, including but not limited to Windows, Microsoft Office.

¨ Have the ability to work as part of a team with co-workers and with other colleagues as necessary.

¨ Cultural sensitivity and the ability to relate/work with diverse groups, community agencies, schools, and the general public.

¨ Excellent verbal and written communication skills, including strong interpersonal and organizational skills, focusing on detail.

¨ Ability to follow directions and communicate well (orally and in writing)

EDUCATION/TRAINING/EXPERIENCE

¨ Bachelor’s degree in appropriate field (Social Work, Human Services, Psychology, etc.) and 3+ years’ experience providing Health Home, or equivalent, SMI/HARP/SED services to individuals 

                                                                                                              Or

¨ Master’s degree in appropriate field (Social Work, Human Services, Psychology, etc.) and minimum 2+ years’ experience providing Health Home, or equivalent, SMI/HARP/SED services to individuals

• Valid Driver's License and Insured Vehicle.
• PPD test with Proof