The Occupational Medicine Coordinator supports the day-to-day operations of Next 

Level Medical’s Occupational Medicine and Employer Testing services. This position 

helps ensure exams, results, corrections, communications, and employer requests are 

completed accurately and on time. The ideal candidate is highly organized, detailoriented, comfortable managing multiple priorities, and enjoys identifying and resolving 

problems

Essential Duties and Responsibilities

Responsibilities include, but are not limited to:

• Complete DOD exam resulting and process required corrections accurately and timely.
•  Complete corrections and follow-up through the NRCME website.
• Monitor, organize, and respond to physical exam-related emails.
• Monitor and manage Employer Testing email requests.
• Review drug screen emails received through physical exam requests and forward information to the appropriate Team Member or department for follow-up.
• Manage Occupational Medicine voicemail escalations and ensure timely follow-up and resolution.
• Coordinate Metro Return-to-Work appointments and related email communication.
• Complete Metro Return-to-Work resulting accurately and timely.
• Review information for completeness and accuracy before completing or forwarding requests.
• Track outstanding items and follow up as needed to help prevent delays.
• Communicate clearly and professionally with employers, internal Team Members, clinics, and other appropriate contacts.
• Maintain accurate documentation related to Occupational Medicine and Employer Testing activities.
• Protect confidential, patient, employer, and company information in accordance with Next Level Medical policies and applicable requirements.
• Identify process concerns, recurring issues, or delays and escalate them to the appropriate Supervisor or Regional Leadership Team.
• Support additional Occupational Medicine and Employer Testing projects or operational needs as assigned.
• Perform other duties as assigned.Qualification
• Applicants must be in good standing and have been employed with Next Level Medical for at least six months. Knowledge, Skills, and Abilities

The Occupational Medicine Coordinator should be able to:

• Maintain a high level of accuracy and attention to detail.
• Organize and manage multiple requests and priorities at the same time.
• Follow established processes and complete work within expected timeframes.
• Recognize missing, incorrect, or incomplete information and take appropriate steps to resolve it.
• Communicate professionally and clearly through email, phone, and other communication methods.
• Provide strong customer service to employers and internal Team Members.
• Follow through on open items until they are completed or appropriately escalated.
• Work independently while also collaborating effectively with other Team Members.
• Adapt to changing priorities and operational needs.