About the Company: 

DwyerOmega is a globally trusted leader in manufacturing innovative instrumentation solutions for the Process Measurement, Automation, Control and HVAC markets. With very strong brand recognition and high levels of customer loyalty, DwyerOmega has an unmatched reputation for providing customized solutions that meet and exceed customer needs. Our team of engineering experts help our customers select technical, and often configured, product solutions for their unique applications. 

The company offers over 300,000 state-of-the-art products for process measurement and control of temperature, humidity, pressure, strain, force, flow, level, pH, conductivity, and indoor air quality, and is a recognized global leader in the digital marketing of technical products. The products that we manufacture are used to control and drive process efficiency, creating safe and sustainable environments. 

At DwyerOmega, we enable our customers to improve the world – one measurement at a time. We achieve this through our unwavering commitment to technology, customer service, and overall continuous improvement. Every day, we strive to cultivate a culture of ingenuity, empowerment, accountability, adaptability, and speed. 

The company’s corporate headquarters are based in Michigan City, Indiana, and Norwalk, CT with manufacturing locations and sales offices located throughout the world.

Position Purpose

Working in the Industrial Repair Department, the Repair Technician will be responsible for performing electro/mechanical troubleshooting and repair functions. Incumbent will also be responsible for the control and turnaround of returned products. The technician will regularly collaborate with the repair order coordinator, supervisor & department manager through both verbal and written communications.

Essential Job Functions (primary duties and outputs of position)

• Diagnose, repair and test PWBs and sensors with minimal supervision.
• Perform validation testing of various precision electronic instruments.
• Troubleshoot and repair down to the component level of assembled printed circuit board failures.
• Identify failure modes in both analog and digital circuitry. 
• Analyze detailed physical inspection of returned products.
• Processing incoming returned equipment into SyteLine ERP system (RTrack), including catalogs and recordings for proper tracking of returned units before returning to the customer.
• Run sensor assembly resistance and insulation resistance testing.
• Prepare and clean parts prior to repair and/or calibration, and before returning to customers. 
• Deliver products for repair to appropriate sub work centers.
•  Review and follow up on production reports for industrial repairs.
• Assist with opening incoming packages & crates, checking items into the business system.
• Assemble and disassemble products for new components using wrenches and various hand tools.
• Attend to other duties as assigned. 

Safety

• Follow safe work practices, participate in safety training as required, and report any unsafe conditions or accident. 

Quality 

• Employees are responsible to understand and support the quality policy and the appropriate elements of the quality management system for their areas of work, reduce, eliminate, and prevent quality deficiencies including escapes.
• Initiate action to prevent the occurrence of nonconformities related to products, process, and quality system.
• All employees have the responsibility and authority to identify quality deficiencies, elevate any concerns for action within or related to our quality system and processes.

Communication 

• Communicate effectively in English, both verbally and in writing. 
• Maintain effective and constructive working relationships with others both internally and externally. 

Preferred Education/Work Experience

• Minimum 1 year of progressive related work experience.
• 2 years in electronics experience, focused on AC/DC circuitry theory and/or design. 
• Basic knowledge of mathematics with an understanding of electronic formulas and equations.
• Able to interpret schematics and drawings.
• Follow verbal and written job instructions in English.
• Ability to work with minimum supervision.
• Must be computer literate and able to perform data input.

Physical/Travel Requirements

This position requires sitting 20% of the time. Standing and walking are required for up to 80% of the time. Manual dexterity is required in skills for typing, using wrenches, screwdrivers, or other similar tools up to 20% of the time. Must be able to lift 25 lbs.

These duties may be modified or changed at any time at the sole discretion of management either orally or in writing. The above statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

 At DwyerOmega, we’re committed to fair, transparent compensation. All U.S. job postings include a good-faith salary range that reflects the role, location, experience, and internal equity. We encourage open conversations about pay and are happy to discuss compensation at any stage of the hiring process.